Brandience is a Cincinnati-based, full service marketing agency helping multi-location restaurant, retail, healthcare, and franchise brands win at the local level. We're a retail-minded agency which means we get to the heart of the challenge, work fast, and regularly optimize campaigns. Our creativity is supercharged by data, giving brands bigger, bolder ideas that connect with consumers and deliver powerful results. We balance consistent national brand expression with market-specific activation, building trust while driving measurable brand growth across the country. Our left‑brain/right‑brain approach blends data‑led thinking with bold creativity, helping campaigns connect with consumers and adapt as conditions change. We live at the intersection of brand, experience, science and audience – that’s where our name comes from. Our agency leadership is hands-on leading Brandience teams and client brands down the path yet travelled. We tease-out truths that matter, dig for insights that resonate with consumers and deliver experiences that inspire. We also bring a human‑centered approach to AI. With a long history of using AI as an enhancer, not a replacement, we integrate it thoughtfully to elevate efficiency, insight, and creativity while keeping strategic direction firmly human‑led. Our people are humble, so we don’t like to brag, but we’ve been recognized time and time again in programs like: Cincinnati Business Courier’s 40 Under Forty, Ad Age’s Media Maven, and Media Magazine’s Top Twenty Rising Media Stars. And our clients aren’t shy about giving us accolades either, but we are an award-winning creative agency, having been recognized time and time again with Addy Awards bestowed by the American Advertising Federation, Telly Awards which honor excellence in video and TV, MarComm Awards from the AMCP, Communicator Awards from the Academy of Interactive & Visual Arts (AIVA), and more. At Brandience, we love where the road yet travelled takes us.

POSITION SUMMARY: 

 

The Senior Account Executive position requires a strategic and detail-oriented person to be the day-to-day lead in proactively solving our clients’ businesses challenges. The Senior Account Executive (SAE) position plays a crucial role in delivering the highest quality work for our clients.   

 

As part of a company deeply engaged in Generative AI, this role requires experience using AI tools in a human-centered way to enhance creativity, strategy, and client outcomes. Candidates should be comfortable integrating AI into workflows while maintaining a strong focus on client needs and ethical use.

 

The SAE position is fast-paced and requires a skill set that includes, but is not limited to:

 

Leadership: Must continually search for new, innovative ways to lead and manage clients, move projects and their businesses forward and be able to balance and prioritize responsibilities. Needs to establish and maintain a strong working relationship with clients, internal teams and outside partners to manage and deliver multiple projects on time, on budget and with excellence. 

 

Solid Writing, Presentation and Organizational Skills: Must have proven communication and organization skills, solid presentation skills and be comfortable dealing with clients at all levels.

 

Dependability: Possess a strong work ethic and have ability to multi-task across projects and be deadline driven.

 

ESSENTIAL JOB FUNCTIONS:

 

• Day-to-day contact person for several key clients
• Attend and lead internal/external strategy sessions for client businesses
• Develop/nurture solid client relationships
• Lead, mentor and manage team 
• Regular interaction with client, often face-to-face
• Work with AE to share Project Management for the team/client 
• Resourceful problem solving and strategic thinking
• Follow Team Best Practices
• Write strategic Creative Briefs in a timely fashion, joint duty with AE to open projects/jobs, manage work flow and present work to clients 
• Proactively bring new ideas to clients for building their business
• Deliver a stellar customer experience every day by being curious and anticipating needs
• Joint P&L responsibility with the Director of Client Leadership
• Assist with New Business ideas and presentations and Brandience marketing
• Create action plans to grow revenue for existing clients
• Remain flexible with one’s work schedule to ensure timely delivery of assigned projects and adherence to client deadlines.
• Be a positive role model for peers
• Ability to manage fast moving change and ambiguity

 

KEY RESPONSIBILITIES

·       Branding /Rebranding projects

·       Creative/Media Brief development

·       Development and approvals for Client Estimates

·       Assist in developing social media strategy

·       Final approval for all Media Reporting

 

QUALIFICATIONS AND EXPERIENCE:

·       Minimum of 10 years of agency marketing experience – restaurant experience is a plus

·       Bachelor’s Degree (prefer Advertising, Marketing, Communications or General Business)

·       Full-time Position

·       Desire to work in a fast-paced agency environment that requires a high energy level and commitment to client service and leadership

·       Experience with juggling multiple client relationships, projects and deadlines

·       Proficiency with MS Office products

·       Knowledge/background in traditional Media, Social Media, and Digital Media

·       Key analytical skills that enable you to quickly determine the issue and then develop creative solutions

·       Strong organizational and communication skills

·       Experience with Generative AI tools and a demonstrated ability to apply them in a human-centered, strategic context.

 

PHYSICAL REQUIREMENTS:

 

Low physical effort required to sit, stand at files, bend, stoop, lift, and walk. Maximum unassisted lift = 35lbs. Average lift less than 10lbs. Requires ability to use a keyboard, monitor and calculator. Also requires the ability to communicate verbally, both in person and on the telephone. May require traveling by car to clients.

 

WORK ENVIRONMENT: 

 

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.

 

        The functions, qualifications, responsibilities, and requirements listed above represent the essential functions of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The listed job functions do not necessarily include all activities that the incumbent may perform.

About Brandience | Brand, Experience, Audience, Science

Brandience is a retail-minded advertising agency blending bold creativity with data-driven insights to deliver ideas that truly connect with consumers. For over two decades, we’ve specialized in restaurants, franchise, retail, and healthcare, applying proven retail marketing practices in unexpected places, bringing sharper strategy and stronger results to our clients and partners. 

Based in Cincinnati, we value community and live that commitment daily. Our name reflects our 4-step process: Brand, Audience, Science, Experience—uncovering truths, digging for insights, and creating experiences that inspire.

We are proud to be early adopters of human-centered Generative AI. Brandience is notably among the first regional agencies to implement a formal AI use policy to enhance creativity, improve efficiencies, and deliver even greater value to our clients.

Recognized by Cincinnati Business Courier’s Best Places to Work and featured by Ad Age’s Media Maven and Media Magazine’s Top Twenty Rising Media Stars. We’ve earned industry honors including Addy Awards (AAF), MediaPost Planning & Buying Awards, Communicator Awards AIVA), Tellys, MarCom, Healthcare Advertising Awards, and more. Always ahead of trends and technology, we regularly share insights at leading industry events like the American Marketing Association, FoodFluence, and the Food & Nutrition Conference and Expo.