KEY ROLES (Essential Job Responsibilities)
Program Operations and Management
- Direct and manage the daily operations of the Yorktown Club site, ensuring a safe, structured, and engaging environment for all members.
- Develop and maintain daily and weekly program schedules that meet the developmental needs and interests of students in grades 6–8.
- Plan and implement engaging activities aligned with BGCM's core outcome areas: Academic Success, Character and Leadership, and Healthy Lifestyles.
- Ensure that BGCM-approved programs and curricula are implemented consistently and effectively.
- Maintain appropriate supervision of all members throughout program activities, transitions, and other site operations.
- Establish clear expectations for member behavior and consistently enforce Club rules, safety procedures, and behavior management practices.
- Monitor and maintain program supplies, equipment, and facilities, ensuring the site remains clean, organized, and appropriate for youth programming.
- Assist with managing the site budget, purchasing supplies, and maintaining appropriate records of program expenditures.
Staff Supervision and Development
- Supervise, support, and mentor Youth Development Professionals, other assigned staff, and volunteers.
- Establish clear expectations for staff performance, professionalism, and youth supervision.
- Develop staff schedules and assign responsibilities to ensure appropriate program coverage.
- Conduct regular staff check-ins and meetings to communicate program goals, upcoming activities, expectations, and areas for improvement.
- Provide guidance, training, and feedback to staff to promote continuous improvement and high-quality youth development.
- Address staff performance concerns in coordination with the Director of Programs and organizational leadership.
Youth Development and Member Engagement
- Build positive, supportive relationships with Club members and create an environment where all youth feel welcomed, respected, and included.
- Develop activities that encourage middle school students to participate, build friendships, develop leadership skills, and explore new interests.
- Promote positive behavior, conflict resolution, personal responsibility, and respect among members.
- Encourage consistent attendance, active participation, and continued engagement in Club programming.
- Identify opportunities to incorporate youth voice and choice into program planning and activities.
- Respond appropriately to member concerns, behavioral issues, and safety incidents in accordance with BGCM policies and procedures.
Family, School, and Community Partnerships
- Establish and maintain positive relationships with parents and caregivers, Yorktown Community Schools personnel, Yorktown Methodist Church representatives, and other community partners.
- Communicate regularly with families regarding program expectations, member participation, and relevant concerns.
- Work collaboratively with school and community partners to coordinate programming, identify youth needs, and strengthen services for Yorktown middle school students.
- Represent BGCM professionally at meetings, community events, and partner activities as assigned.
- Help build awareness of the Yorktown Club and encourage families to enroll and participate in the program.
Data, Reporting, and Compliance
- Maintain accurate membership, attendance, participation, and program records using BGCM's designated systems, including MyClubHub.
- Ensure required paperwork, incident reports, and other program documentation are completed accurately and submitted on time.
- Assist with collecting outcome data and preparing reports required by organizational leadership, funders, and community partners.
- Follow all BGCM policies and procedures, including those related to child safety, supervision, emergency response, and mandated reporting.
- Complete required trainings and support compliance with applicable organizational, funding, and program requirements.
- Communicate program successes, challenges, and operational needs to the Director of Programs.
COMMUNICATION
- Attend required staff meetings, trainings, and organizational activities.
- Communicate professionally and effectively with Club members, families, staff, volunteers, school personnel, and community partners.
- Provide timely updates to the Director of Programs regarding site operations, staffing, member concerns, and program outcomes.
- Maintain appropriate confidentiality regarding member, family, and employee information.
ADDITIONAL RESPONSIBILITIES
- Participate in special programs, field trips, family engagement activities, and organizational events as assigned.
- Assist with program planning, seasonal activities, and other BGCM initiatives as needed.
- Complete other duties related to the successful operation of the Yorktown Club as assigned by the Director of Programs or Chief Executive Officer.
- Travel to other BGCM sites or community locations as required for meetings, trainings, or program activities.
- Transport Club members in an organization-approved vehicle when assigned and authorized to do so.
RELATIONSHIPS
Internal: Maintain regular communication with BGCM leadership, program staff, volunteers, and Club members to share information, coordinate activities, address concerns, and support organizational goals.
External: Maintain positive working relationships with parents and caregivers, Yorktown Community Schools, Yorktown Methodist Church, community organizations, and other partners to support the success of the Yorktown Club.
QUALIFICATIONS
- Preferred bachelor's degree in education, youth development, social services, recreation, or a related field, or a minimum of two years of relevant experience working with school-aged youth.
- Previous experience in youth programming, afterschool programs, education, or a related setting preferred.
- Previous supervisory or leadership experience preferred.
- Strong communication, organizational, problem-solving, and relationship-building skills.
- Ability to plan and implement engaging activities appropriate for middle school students.
- Ability to manage group dynamics, establish clear expectations, and respond effectively to behavioral challenges.
- Ability to work collaboratively with staff, families, school personnel, and community partners.
- Basic computer skills and the ability to learn and use program tracking and reporting systems.
- Current CPR, First Aid, and AED certifications, or the ability to obtain required certifications within the timeframe established by BGCM.
- Valid driver's license and acceptable driving record if driving responsibilities are assigned.
- Ability to successfully complete required background checks and other pre-employment screenings.
- Commitment to the mission and values of Boys & Girls Clubs of Muncie.
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT
The position operates in an afterschool youth development setting at Yorktown Methodist Church. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation.
The following requirements may apply:
- Regular interaction with and supervision of middle school-aged youth in indoor and outdoor program settings.
- Ability to participate in activities, move throughout the facility, and respond appropriately to routine and emergency situations.
- Ability to communicate effectively with youth and adults.
- Ability to assist with preparing program spaces, organizing supplies, and maintaining a safe environment.
- Occasional evening or weekend work for special events, trainings, or organizational activities.
- Occasional travel to other BGCM locations or community partner sites.
- Ability to meet applicable requirements for driving and transporting members if assigned.
DISCLAIMER
The information presented describes the general nature and level of work expected of employees in this position. It is not intended to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, or objectives required. Duties and responsibilities may be modified as organizational and program needs evolve.