Boston Fetch LLC
Senior Pet Care Pro - Roslindale Branch
Jamaica Plain, MA
·
Full time
We are: a diverse group of people who love walking dogs and taking care of pets. Our passion is making sure our animal and human customers are both super happy. You are: an animal lover who also has excellent administrative and organizational skills. You have experience working with animals, preferably with a pet care company. You want to be part of a growing company in a growing industry and you see this as a great opportunity to advance in your field. You are super flexible, responsible and friendly, and you are willing to do (almost!) anything to make sure our pets, customers and staff are happy. You also have access to a reliable car.
Description
Tasks/Responsibilities:
- Assist the Roslindale Operations Manager in all daily operations
- Train new handlers and introduce handlers to dogs
- Weekend management (weekend scheduling, being on call, assigning walks, doing walks if needed)
- Office hours (being physically available at the office)
- Regular check-ins with handlers
- Key and office management
- 25+ walks per week (as needed)
- On call shifts for customer service/handler issues
- Scheduling and working with Scout (our scheduling and walking software)
- Dealing with difficult dogs and able to take care of cats
Benefits:
- Paid vacation days
- Paid sick leave
- Paid holidays (5 per year)
- 30 guaranteed hours per week at an hourly rate
- Performance bonus structure
- Opportunity to increase pay with pet sitting
- We supply you with your own Chromebook
- Customer referral bonuses
Structure:
- 30 hours per week
- 3 weekdays per week, weekend management
- About 5 walks per day on average
- Office hours 2-3 hours per day
Experience/Requirements:
- 1+ years working for pet care company
- Completion of NAPPS Pet Care Certification Course (within 3 months of hiring)
- Management experience
- Car required
- Ability to do physical labor and work outdoors in all kinds of weather
- Customer service experience
- Administrative skills, including using software for scheduling (Scout), email (Google Workspace), etc.
- Flexible, responsive, attention to detail, fastidious, dependable
If you think you fit the bill please send through a cover letter and resume.
Thanks!
Salary
$31,500 - $33,000 per year