Bold Reuse Operations Lead Seattle, WA · Full time Company website

Apply for Operations Lead

Bold Reuse is a full-service reuse platform that eliminates single-use waste. We’ve already eliminated more than 4 million pounds of packaging from the landfill, and we’re just getting started! Our mission is to make the circular economy a reality for any business that wants to reduce its packaging waste.

About Bold Reuse

Bold Reuse is a comprehensive reusable packaging platform focused on eliminating single-use waste. To date, we have prevented more than 8 million pounds of plastic packaging from entering landfills. Our mission is to make reusable packaging simple and accessible for businesses to implement and customers to adopt.

We deliver critical logistics and sanitation services that our partners depend on for reliability and quality. As we expand our operations throughout the greater Seattle region, we are seeking a strong operational leader to help build and scale our local footprint. This is a unique opportunity to join a fast-growing, mission-driven company making a measurable environmental impact.

Position Overview

The Operations Lead plays a key leadership role in daily production and facility operations. This is a hands-on, physically active position that requires working directly on the production floor while guiding the team to consistently meet operational targets.

We are looking for a motivated self-starter with leadership experience in operations or production environments. The ideal candidate has demonstrated the ability to think strategically while managing details and executing with efficiency. Strong communication skills, team-building focus, and a commitment to company culture and community impact are essential. The ideal candidate is passionate about contributing to our mission.

Key Responsibilities

• Partner with the Branch Supervisor to implement daily operational plans/schedule
• Guide and motivate team members to achieve daily production and performance goals
• Oversee sanitation, packing, and logistics processing of reusable materials
• Assess team workload throughout the day and adjust assignments as needed
• Track and drive performance against established KPIs
• Communicate operational challenges that may impact customer service or production outcomes
• Analyze workflows to identify efficiencies and recommend improvements
• Ensure client requirements are understood and fulfilled accurately
• Monitor safety, quality, and productivity standards within the facility
• Identify and report unsafe conditions or behaviors
• Participate in team meetings to promote open communication, problem-solving, and continuous improvement

Qualifications & Skills

• 2+ years of experience in operations or production settings
• 2+ years of leadership or supervisory experience
• Demonstrated success in achieving or exceeding performance goals
• Knowledge of systems and processes that support efficient service operations
• Strong understanding of team development, including hiring, training, and supporting diverse teams
• Willingness to work alongside staff to master procedures and support revenue and KPI goals
• Excellent communication skills with team members, management, and clients
• Valid driver’s license with a clean driving record
• Customer service experience
• Ability to read, write, record data, and perform basic math calculations
• Dependable attendance and punctuality
• Strong adherence to safety procedures and willingness to report concerns
• Ability to work collaboratively and independently
• Comfortable troubleshooting in fast-paced or high-pressure situations

Physical Requirements

• Ability to stand for extended periods
• Ability to lift between 25–50 pounds
• Closed-toe, non-slip footwear required

Compensation & Benefits

Hourly pay starting at $24.00–$26.00, depending on experience.

• 401(k)
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

Expected hours: 40 per week

Work Location: In person