Blue Kangaroo Packoutz of Chesapeake/Norfolk Contents Restoration & Moving Technician Chesapeake, VA · Full time Company website

Join Blue Kangaroo PACKOUTZ of Chesapeake as a Contents Restoration Technician and help protect what matters most when customers face property loss. This hands-on field role combines careful packing and moving, digital inventory, cleaning support, and customer service—perfect for someone dependable, detail-driven, tech-comfortable, and ready to work with purpose. If you take pride in doing physical work the right way and earning trust through every detail, this is a role where you can build real skill and make a real impact.

About Blue Kangaroo Packoutz of Chesapeake/Norfolk

Blue Kangaroo Packoutz is the trusted name for comprehensive contents, furniture, art, and document restoration services. We provide a variety of contents restoration services that are designed to save time, money, and headaches for our residential and commercial clients. Blue Kangaroo Packoutz offer solutions to help homeowners, property owners, businesses, and institutions restore the personal items in their lives they value most. We care for what we carry and view our work as a privileged opportunity to support others during some of life’s most difficult events. Professionalism, service, and compassion for those we serve are a central part of everything we do.

Description

OVERVIEW

Protect what matters. We need a careful, dependable field technician who can handle the physical work, the digital documentation, and the customer trust that come with contents restoration.


WHY THIS ROLE

This is hands-on restoration work with a real standard behind it. You will learn disciplined inventory, packing, chain-of-custody, contents handling, field documentation, transport, cleaning support, and pack-back. If you take pride in doing physical work carefully, showing up when you said you would, and leaving a customer with more confidence than they had when you arrived, you can build real skill here.


YOU WILL OWN


  • Inventory rooms and contents using approved photo, barcode, labeling, and project systems.
  • Wrap, pad, box, crate, move, load, secure, transport, store, retrieve, and return customer belongings without losing chain of custody.
  • Protect floors, doors, walls, furniture, fragile items, commercial contents, and unaffected property while work is underway.
  • Support approved contents cleaning methods such as HEPA vacuuming, damp wiping, hand cleaning, and deodorization within your training.
  • Verify inventory and condition during pack-back; unpack, place, and reassemble items as directed and document concerns immediately.


YOU WILL PROBABLY THRIVE HERE IF...


  • You are hands-on, detail-oriented, and comfortable working in customers' homes and businesses.
  • You can move fast without getting sloppy with labels, photos, packing, chain of custody, or property protection.
  • You use technology without drama and communicate problems early.
  • You can flex with field assignments, travel, and restoration schedules.


MUST-HAVES


  • Valid driver license and ability to satisfy company motor-vehicle and insurance requirements for work-related driving.
  • Ability to learn and consistently use mobile devices, inventory/project software, barcodes, labels, cameras, timekeeping, and moving/cleaning equipment.
  • Ability to follow safety procedures, written and verbal instructions, and detailed documentation requirements.
  • Ability to meet the schedule and travel requirements of a field restoration operation.
  • Ability to perform the essential physical functions, including lifting and carrying items up to 50 pounds independently when required, with team lifts or approved equipment for heavier or awkward items, with reasonable accommodation as required by law.


NICE-TO-HAVES


  • Experience in contents restoration, moving, warehousing, cleaning, hospitality, construction, logistics, or customer service.
  • IICRC or other relevant restoration training or certification.
  • Experience handling fragile, high-value, sentimental, or commercial property.


DO NOT APPLY IF...


  • You need to be chased to arrive on time, finish details, or communicate a problem.
  • You think labels, photos, counts, and job notes are someone else's paperwork.
  • You are careless with other people's belongings or get defensive when a mistake needs to be fixed.
  • You want a predictable desk job with fixed daily scenery and zero schedule flexibility.


SCHEDULE / TRAVEL / CONDITIONS

Normally Monday through Friday, with start and end times that vary by assignment. Evening, weekend, overnight, overtime, emergency-response, and limited on-call work may be required. Work is generally within about a three-hour driving radius of Chesapeake, Virginia, but assignments can extend beyond that area and overnight travel may be required.

Work can take place in homes, businesses, warehouses, vehicles, loading areas, and active restoration sites affected by water, fire, smoke, soot, mold, odors, dust, or debris. PPE and site controls are required. You may stand, walk, bend, kneel, crouch, reach, push, pull, climb stairs or ladders, drive, and perform repetitive hand work.


OUR STANDARD

Dependable. Serve. Trustworthy. United. Systems Set Us Free. Stay Hungry. Profit Protects the Mission. Bring the Energy. Truth Travels Fast. Kill the Snake. We do not need people who can recite the words; we need people whose work already looks like them.


Blue Kangaroo PACKOUTZ of Chesapeake is an independently owned and operated franchise, locally owned, family owned, minority owned, and veteran owned, and led by a career military logistics professional. We help people and businesses protect and recover contents after water, fire, smoke, mold, and other property losses.


EQUAL OPPORTUNITY

Divine Restoration LLC d/b/a Blue Kangaroo PACKOUTZ of Chesapeake is an equal opportunity employer. Employment decisions are based on job-related qualifications and business needs without unlawful discrimination. Reasonable accommodation is provided as required by law.

Salary

$16 - $20 per hour