Black Myrtle Endodontics Front Desk Admin Myrtle Beach, SC · Full time Company website

40 hrs/week M-F 8AM - 4PM

Description

Estimated start date of employment August 26th.


Overview: We are seeking a friendly and organized Front Desk Receptionist to join our reputable endodontic practice. As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our front desk.


Responsibilities:

  • Greet patients warmly and ensure their check-in process is smooth and efficient.
  • Schedule patient appointments and manage the appointment calendar for the endodontists.
  • Answer phone calls promptly and professionally, directing inquiries to the appropriate department or individual.
  • Verify patient insurance information and process insurance claims accurately.
  • Collect and record patient payments at the time of service.
  • Maintain patient records and update information as necessary.
  • Manage patient recall and reminder systems to ensure timely follow-up appointments.
  • Coordinate with dental assistants and endodontists to maintain patient flow and resolve scheduling issues.
  • Assist with administrative tasks such as filing, scanning, and organizing documents.
  • Ensure the reception area and patient waiting areas are clean, organized, and stocked with necessary supplies.


Requirements:

  • Proven experience as a Receptionist or Front Desk Representative, preferably in a dental or medical office setting.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Proficiency in using computer software for scheduling appointments and managing patient records (e.g., Dentrix, Eaglesoft).
  • Knowledge of dental terminology and procedures is a plus.
  • Ability to maintain confidentiality of patient information.
  • High school diploma or equivalent required; additional education or training in office administration is a plus.


Benefits:

  • Competitive salary based on experience.
  • Paid time off (vacation, sick leave, holidays).
  • Opportunities for career growth and development within a supportive team environment.


Salary

$22 - $24 per hour