This Low Voltage Project Manager position is fully remote. Candidates must reside in Washington State.
Hourly Pay Range: $50 - $57 DOE.
ROLES AND RESPONSIBILITIES:
- Manage all Electronics service requests and dispatches, assigning technicians based on availability, certifications, and service priority.
- Coordinate electronic security installation projects from scheduling through completion.
- Review scope of work, blueprints, and project drawings to confirm device locations, cabling, and material requirements prior to installation.
- Order and track materials to align with project timelines.
- Prepare and manage submittals, RFIs, project documentation, and closeout requirements.
- Schedule technicians based on project needs, licensing, and skill level.
- Prepare quotes for out-of-warranty repairs and identify upgrade opportunities from technician field notes.
- Provide remote troubleshooting and device configuration support to technicians in the field.
- Maintain ongoing communication with customers and general contractors regarding scheduling, progress, and project status.
- Maintain work orders, schedules, and project records in Striven, our ERP system.
- Monitor workflow to minimize technician downtime and identify scheduling or material conflicts.
- Ensure projects are completed in alignment with quoted scope and company standards, and that service documentation is completed and tracked for billing.
- Support leadership with project status updates and department workflow visibility.
QUALIFICATIONS:
- 7+ years' hands-on experience in electronic security and low voltage systems, including installation, service, testing, wiring, terminations, and troubleshooting
- Working knowledge of security systems, Cat6/Cat6A, fiber, voice/data, VoIP, and intercom systems
- Experience with platforms such as Simplex, C-Cure, Brivo, Kantech, DMP, Focus, and Eagle Eye
- Strong skills in reading blueprints, device configuration, documentation, and field coordination
- Experience coordinating technicians, service calls, or multi-phase projects
- Ability to manage submittals and project documentation
- Experience with scheduling, work order, or project management software
- Good written and oral communication skills to be able to relate information to customers, general contractors, and technicians
- Professionalism and excellent customer service skills
- Current or previously held Washington State 01 or 06 Electronics License
- Preferred: Manufacturer certifications (access control, VMS/CCTV, alarm panels)
- Preferred: Experience quoting or estimating service and installation work
- Preferred: Familiarity with Striven or a similar ERP system
BENEFITS WE OFFER:
- A Small Company Where You Matter and Are Rewarded for Hard Work
- Employee Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- No Wait Period for Company-Observed Holiday Pay
- Paid Vacation After First Year
- Additional Vacation Pool When Qualified
- Separate Immediate Sick Leave Accrual
- Gym Membership Program
- 401(k) Profit Sharing Plan
- Company Provided Laptop, Cell Phone, iPad, as needed
- Advancement Opportunities
Background and Drug Test Before Employment (Your Past Is Not Automatic Denial of Employment)
Equal Opportunity Employer
We look forward to hearing from you.
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you now or in the future require visa sponsorship?
- Do you currently hold, or have you previously held, a Washington State 01 or 06 electrical certificate?
- Have you coordinated or scheduled technicians, service calls, or multi-phase projects?
- How many years of experience do you have in the industry?
- How many years of hands-on experience do you have installing, servicing, or troubleshooting electronic security or low voltage systems?
Work Location: Hybrid remote in Seattle, WA 98116