Birth Control Pharmacist Operations Director Remote · Full time Company website

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Birth Control Pharmacist provides education and training, implementation assistance, resources, and clinical updates to pharmacists prescribing contraception and key stakeholders, as well as leading and stimulating advocacy, research, and policy efforts to expand the role and realize the potential of pharmacists in reproductive health and justice

About Birth Control Pharmacist

Birth Control Pharmacist is a nationally recognized, mission-driven organization dedicated to expanding access to contraception through pharmacist-prescribed birth control. Founded and led by women, we work at the intersection of healthcare, education, technology, policy, and advocacy to improve reproductive healthcare access nationwide.

As our organization continues to grow, we are seeking an experienced Operations Director to build the systems, structure, and operational excellence that will support our next phase of impact.

About You

You thrive on creating order from complexity.

You naturally build systems, improve processes, and bring clarity to growing organizations. You enjoy solving operational challenges before they become organizational problems and are energized by helping teams work more efficiently together.

You're equally comfortable discussing budgets, improving workflows, leading hiring efforts, coordinating compliance, managing projects, and supporting organizational strategy.

You don't wait to be told what needs attention, you proactively identify opportunities, make thoughtful recommendations, and take ownership through execution.

Most importantly, you're passionate and excited about improving access to reproductive healthcare and want your operational expertise to contribute to meaningful social impact.

Position Summary

The Operations Director serves as the operational leader of Birth Control Pharmacist and partners closely with the CEO to translate organizational vision into measurable execution.

As our team has grown to approximately 15 fully remote employees and contractors, we are seeking an experienced operations leader to build the infrastructure, systems, and accountability necessary to support continued growth while maintaining operational excellence.

This role oversees the organization's day-to-day operations, including people operations, finance, compliance, business administration, and project management. They will strengthen internal systems, improve organizational effectiveness, and create the operational foundation that enables the CEO to remain focused on strategy, partnerships, fundraising, advocacy, and organizational growth.

This is a fully remote position with flexible work hours and monthly in-person leadership meetings throughout Southern California. Available as full-time or fractional/part-time.

Primary Responsibilities

Organizational Operations

• Develop, document, and continuously improve organizational systems, workflows, and standard operating procedures (SOPs)
• Build operational infrastructure that supports organizational growth and long-term scalability
• Identify operational bottlenecks and proactively implement process improvements
• Establish organizational policies, documentation standards, and operational best practices
• Lead cross-functional project management across organizational initiatives
• Monitor priorities, timelines, deliverables, and organizational goals to ensure consistent execution and accountability

Leadership & People Operations

• Lead recruitment, hiring, onboarding, and offboarding processes
• Develop and maintain job descriptions and hiring workflows
• Screen applicants and coordinate interviews with hiring managers
• Manage hiring documentation, including I-9 verification and E-Verify compliance
• Maintain employee handbook, HR policies, and employment documentation in partnership with HR consultants
• Coordinate payroll, employee benefits, and compliance training
• Lead annual performance review processes, goal setting, compensation planning, and bonus administration
• Support workforce planning, leadership development, and organizational accountability
• Foster a collaborative, high-performing remote culture grounded in communication, ownership, and continuous improvement

Financial Operations & Business Administration

• Review financial statements and organizational performance metrics
• Monitor organizational budgets and financial performance
• Develop operational dashboards and reporting systems for leadership
• Support annual budgeting and financial forecasting
• Partner with external accounting professionals to ensure sound financial operations
• Oversee contractor payments, vendor invoices, expense reimbursements, and purchasing processes
• Manage software subscriptions, operational technology, and vendor relationships to maximize organizational efficiency

Strategic Execution & Project Management

• Partner closely with the CEO to translate strategic initiatives into operational plans
• Develop measurable goals, milestones, and accountability systems
• Track key organizational performance indicators (KPIs)
• Provide regular operational and financial reporting to executive leadership
• Monitor organizational priorities and proactively address risks or barriers to execution
• Lead continuous improvement initiatives across all operational functions

Compliance & Corporate Administration

• Oversee business registrations, insurance programs, contracts, and organizational filings
• Serve as the primary liaison with legal counsel and external consultants
• Coordinate contractor agreements and organizational documentation
• Maintain compliance with employment laws, grant requirements, and applicable regulatory standards
• Ensure organizational records remain accurate, secure, and up to date

Success in This Role

Success in this role means building an organization that is increasingly efficient, scalable, and aligned around its mission.

Within your first year, you will have:

• Built operational systems that support continued organizational growth
• Strengthened accountability and ownership across the organization
• Created efficient hiring, onboarding, payroll, and HR processes
• Established reliable operational dashboards and financial reporting
• Improved communication and execution across departments
• Reduced operational bottlenecks that slow organizational progress
• Allowed the CEO to focus more fully on organizational strategy, partnerships, advocacy, fundraising, and long-term growth
• Helped create a more predictable, scalable, and sustainable organization

Required Qualifications

• Must legally reside in the US and all work must be completed in the US (due to federal funding requirements). Specifically, must legally reside in CA, IA, IL, IN, MA, MD, MO, or NY.
• Birth Control Pharmacist participates in the E-Verify program. 
• Bachelor's degree in Business Administration, Operations Management, Human Resources, Finance, Healthcare Administration, or a related field, or equivalent professional experience
• 5+ years of progressive leadership experience in operations, business administration, project management, healthcare administration, or organizational leadership
• Demonstrated success building systems and operational infrastructure within a growing organization
• Experience leading or supporting multiple operational functions including finance, HR, compliance, project management, and business operations
• Experience managing budgets and interpreting financial reports
• Exceptional organizational, project management, and communication skills
• Ability to independently prioritize competing initiatives in a fully remote work environment
• Strong judgment, discretion, and professionalism when handling confidential information
• Continuous improvement mindset with outstanding analytical and problem-solving abilities

Preferred Qualifications

• Experience partnering directly with founders, CEOs, or executive leadership teams
• Experience in healthcare, public health, nonprofit, education, or mission-driven organizations
• Experience supporting grant-funded organizations or federally funded programs
• Experience leading distributed or fully remote teams
• Experience implementing operational software, workflow systems, and CRMs (Monday.com, etc.)
• Experience managing contracts, vendor relationships, insurance, and corporate administration
• Passion for reproductive rights, healthcare innovation, and expanding access to care

Salary and Benefits

• $100,000 - $130,000 base salary annually, commensurate with experience and location
• Health, dental and vision coverage
• Paid holidays and time off policies