Bilinguistics, Inc. Office Coordinator Austin, TX · Full time Company website

Apply for Office Coordinator

Join our team of bilingual speech-language pathologists who specialize in the assessment and treatment of children from culturally and linguistically diverse backgrounds. Bilinguistics, a leader in the field of speech-language pathology, is hiring Spanish-English bilingual speech-language pathologists for clinic and school-based positions in Austin, Texas. CCCs preferred but strong CFs will be considered. We provide an atmosphere where SLPs can provide the highest quality services, as well as grow professionally to become leaders in the field. Visit our website to learn more about us: www.bilinguistics.com Please send your resumé to: [email protected].

Fluent in Both Spanish and English

We have the privilege of serving Spanish-speaking families who have children with communication disorders. It is a very fulfilling role and it requires speaking, reading, and writing proficiency in Spanish and English.

Office Management

We are a small office of 10 people with half the staff working in school districts or presenting nationally. The office coordinator greets families who arrive for speech therapy, accepts payments, manages the office building, and receives calls, emails, and mail related to the clinic, website and business. These communications are largely forwarded to team leads. Responsibilities include:

• Demonstrating positive customer service by answering telephone calls, text messages, faxes and emails from customers and clients 
• Greeting visitors
• Collecting client co-pays
• Monitoring office supplies and ordering new stationery, kitchen supplies, and general office supplies as required
• Organizing maintenance companies to keep the office clean and safe and in good working order
• Checking member insurance benefits
• Reporting office progress to senior management and working with them to improve office operations and procedures
• Scheduling and coordinating meetings group meetings
• Keeping track of licenses, certifications, insurance policies
• Collating and distributing mail
• Preparing communications such as memos, emails, invoices, reports and other correspondence
• Writing and editing communications, from letters to reports and instructional documents
• Creating and maintaining filing systems, both electronic and physical

Qualifications

Office Software Proficiency

• Microsoft Office Suite
• Microsoft Word: Create, format, and edit documents, templates, and reports.
• Microsoft Excel: Advanced spreadsheet skills (pivot tables, VLOOKUP, data analysis, conditional formatting).
• Microsoft PowerPoint: Create and edit presentations, with animations and custom layouts.
• Google Workspace (formerly G Suite)
• Google Docs: Similar to Microsoft Word, for collaborative document creation and editing.
• Google Sheets: Similar to Excel, with real-time collaboration features.
• Google Slides: Presentation creation and sharing.
• Google Calendar: Schedule appointments, meetings, and events.
• Google Drive: File management and sharing.
• Communication Tools
• Zoom/Webex/Google Meet: Video conferencing for remote meetings.
• Data Entry & Typing Skills
• Fast and accurate typing (ideally 60+ words per minute).
• Proficiency in entering and managing large amounts of data in tools like Excel, CRM, and ERP systems.
• Time Management & Organization
• Ability to manage multiple tasks, prioritize, and meet deadlines.
• Customer Service
• Strong interpersonal skills and experience handling client calls, emails, and inquiries efficiently.

The following skillsets are warmly welcomed. If you do not have these abilities, we are happy to provide training to broaden your experience.

• Social Media Management:  SEMRush: Scheduling posts, tracking analytics for social media accounts. ActiveCampaign: Creating and scheduling emails
• Project Management: Understanding project roles, tasks, assignment, and task completion. Asana: Organizing and managing team tasks and projects.

About Bilinguistics

We are a group of speech-language pathologists dedicated to enhancing speech and language services for ALL children, regardless of their linguistic or cultural background, enabling them to achieve their highest academic and communicative potential.

 

We support speech-language pathologists and speech-language pathology assistants in their work with individuals from diverse cultural and linguistic backgrounds in order to enable ALL clients to achieve their highest academic and communicative potential.

Our professionals work at our clinic in Austin and travel to school campuses.