Job Title: Court Monitor
The Court Monitor is responsible for supervising guests in designated courts and attraction areas while maintaining a safe, clean, and enjoyable environment. This position requires constant attention, clear communication, and friendly customer service.
Responsibilities:
- Monitor guests and enforce all park safety rules.
- Explain attraction rules and proper equipment use.
- Correct unsafe behavior politely and professionally.
- Assist guests with questions and concerns.
- Respond promptly to injuries, emergencies, or safety incidents.
- Notify management of hazards, damaged equipment, or rule violations.
- Keep assigned courts and surrounding areas clean and organized.
- Assist with opening, closing, and general cleaning duties.
- Work cooperatively with other team members and management.
- Help create a welcoming and positive experience for every guest.
Qualifications and Availability:
- Must be at least 16 years old.
- Must be available to work from 9:30 a.m. to 4:00 p.m. on Tuesdays and Thursdays.
- Must be dependable, attentive, and safety-focused.
- Must communicate clearly with children and adults.
- Must be comfortable enforcing rules consistently.
- Must be able to stand and remain active for extended periods.
- Must be able to work in a loud, fast-paced environment.
- Additional evening, weekend, and holiday availability may be required.
- Previous customer service experience is helpful but not required.
Court Monitors are expected to maintain a professional attitude, follow all company policies, and prioritize guest safety at all times.