Beacon Dental Partners LLC Office Manager Natick, MA · Full time

Key administrator role at our successful Natick location

Description

We are a multi-specialty private dental office that is looking for an Office Manager to join our team. This is a full-time position that we expect to grow into leadership of daily operations at the practice.


We offer a competitive salary and benefits, including health insurance and 401k. Our work hours are 8am to 5:30pm, Monday to Friday.


We are looking for a dependable and motivated team player with good communication skills, a professional attitude, and previous experience with leadership. As a leader, this person will invest in learning the business and building relationships with team members and patients. Customer service experience, problem-solving skills, and an attentive, patient leadership style are key ingredients to success.


Responsibilities:

  • Player/coach management of day-to-day operations, including fulfilling team duties as needed on a daily basis
  • Managing and directing full-time and temporary staff assignments/schedules as well as individual development plans, practice compliance, and job performance
  • Participate in the interviewing and selection of potential staff
  • Rapidly grow knowledge and expertise of the dental industry, manage supply inventory, and practice alignment with company policies
  • Act as a point of contact for patient relations and patient concerns; team leadership for continuing a strong track record of patient satisfaction
  • Foster a supportive team environment and positive practice culture
  • In addition to Manager training, this role will be cross-trained as a Dental Assistant. Our office will sponsor the license and train on the job. Dental Assistant responsibilities include assisting the Dentists during procedures, conducting x-rays, sterilizing instruments, etc. We train on all of these responsibilities.


Desired skills

  • Previous experience in a leadership role, preferably in a customer service or customer-facing environment
  • Exceptional customer service skills and an ability to build rapport with patients
  • Ability to lead thoughtfully in a fast-paced environment
  • Team-oriented problem-solver with excellent communicator
  • Proficiency with software systems
  • Desire and ability to learn quickly


Salary

$30 - $35 per hour