BBCITC, LLC Sales Account Manager, CITC Mukilteo, WA · Full time Company website

The CITC Sales Account Manager is responsible for achieving sales targets through a multi-channel go-to-market that includes a network of value-added distribution partners, a large project sales funnel and an e-commerce online store. The Sales Account Manager will also guide our marketing efforts based on an intimate understanding of the needs of our target customers. Supported by a Customer Success Specialist, the Sales Account Manager will perform managerial duties and be a key member of the leadership team.

Description

For over 30 years CITC has been enhancing TV and movie productions and live events with artificial snow, fog, haze, bubbles, confetti, and foam. Our equipment and proprietary fluids and expendables have been used to create unique cinematography for major motion pictures, bring excitement to stadium concert and professional sporting events, enhance photography shoots for fashion catalogues, and add magic to amusement and theme park attractions.  We are passionate about delivering the most innovative special effects in the industry. 

 

The CITC Sales Account Manager is responsible for achieving sales targets through a multi-channel go-to-market that includes a network of value-added distribution partners, a large project sales funnel and an e-commerce online store.  The Sales Account Manager will also guide our marketing efforts based on an intimate understanding of the needs of our target customers.  Supported by a Customer Success Specialist, the Sales Account Manager will perform managerial duties and be a key member of the leadership team. 


Essential Duties and Responsibilities:  

 

  • Owns the CITC Order/Sales Forecast and consistently achieves sales targets. 
  • Develops account plans and manages key relationships for our top Distribution Partners. 
  • Manages distributor relationships and potential channel conflict by leveraging and enhancing our Tiered CITC Dealer Program. 
  • With our Customer Success Specialist, drives effective outbound sales execution from large project funnel opportunity outreach and prospecting, sales funnel management and effective closing. 
  • Manages daily, weekly and monthly Key Performance Indicators to drive visibility, effective problem solving and continuous improvement in our sales and marketing processes. 
  • Leverages the voice of the customer to understand the CITC customer’s buyer’s journey, decision making units, market needs and market trends. 
  • Executes the go-to-market strategy and build a large project sales funnel in order to successfully achieve or exceed sales goals. 
  • Collaborates with the marketing team to creatively reach more potential customers. 
  • With our marketing team, executes an effective digital marketing playbook to support CITC’s e-commerce strategy that drives incremental growth and minimizes channel conflict. 
  • Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees. 
  • Performs other related duties as assigned.  

 


Supervisory Duties and Responsibilities: 

  • Recruits, interviews, hires, and trains new staff.  
  • Oversees the daily workflow of the department. 

 


Expected Behaviors Aligned with Cultural Values and Anchors: 

  • Demonstrates a commitment to “Is Curious, Takes Action” by actively identifying areas for process optimization to enhance the overall customer journey.  
  • Leverages a learning mindset and “Sets a High Bar” attitude to dive into, and understand the customer journey, analyzing opportunities and increasing the rate of "wins".  
  • Acting with “Respect and Integrity”, build and nurture strong relationships with customers and resellers to understand their needs and goals. 
  • “Champion the Silver Falls Way” by gathering “Voice of Customer” feedback regarding their experiences and relay insights to internal teams for continuous improvement.  
  • Embodies “Teamwork Matters” by working closely with the technical support team to ensure timely resolution of technical challenges. 
  • Communicates candidly with low ego, attacking the issues and solving problems always with the best interest of the organization and team in mind. 


Minimum Education, Experience and Skills: 

  • Bachelor’s degree in business or related field 
  • Minimum 3-5 years of sales experience 
  • 3-5 years of direct management experience 
  • Strong listening and sales (closing) skills. 
  • Demonstrated ability to achieve stretch targets. 
  • Ability to work collaboratively in a fast-paced, team-oriented environment. 
  • Optimistic, creative problem-solving mindset. 
  • Proven track record of meeting or exceeding sales and revenue goals. 
  • Excellent organizational skills and attention to detail. 
  • Excellent time management skills with a proven ability to meet deadlines. 


Preferred Education, Experience and Skills: 

  • E-commerce channel sales management 
  • Distribution channel sales management 
  • Key Account Management 

 

Physical Requirements and Working Conditions:  

  • This is a full-time, on-site position.  Successful candidate is available to work at our Mukilteo, WA location. 
  • Prolonged periods of sitting at a desk and working on a computer. 
  • Must be able to lift up to 20 pounds at times.  

 

Silver Falls Capital employees enjoy benefits that include comprehensive medical, dental, vision, simple IRA with company match and more!


About Silver Falls Capital

CITC Special Effects, BirdBuffer, Omni CleanAir and Sportworks Global are wholly owned subsidiaries of Silver Falls Capital, LLC, a private investment company that is focused on the acquisition and successful operation of businesses for the long term. With decades of hands-on experience running and improving businesses, we bring leadership, business acumen and investments to help companies and their teams achieve full potential.


All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, marital status, age (over 40), or disability (including AIDS, and cancer-related medical condition).

 

Please note that we are not accepting inquiries from agencies or recruiters for this position.

Salary

$80,000 - $100,000 per year