Battle Creek Family Care MA Battle Creek, MI · Full time

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We believe in providing the most comprehensive healthcare for you and your family. Our staff strives to provide our patients with the highest quality of service, no matter how common, rare, simple, or complex the patient’s care is.

A huge part of our goal is to maintain and promote our patient’s good health through regular preventative medicine visits and routine screening tests as indicated by age, as well as family and personal medical history. You will be assigned to one of our health care providers and we will do our best to maintain continuity of care so that you can develop a close trusting relationship with your provider. We strive to make sure that an ample amount of time is spent with our patients at each visit to make sure that they are in full understanding about their care and proper procedural treatment.

We focus not only on treatment, but wellness, quality of life, care management, prevention, and education for all of our patients.

Position Summary:

Battle Creek Family Care is seeking a Full-Time Medical Assistant to join our dedicated healthcare team. Under the direction of the provider, the Medical Assistant performs a variety of clinical and administrative tasks to support the delivery of quality patient care. This includes preparing patients for examination, documenting clinical information, assisting with procedures, managing referrals, and supporting care coordination.

The ideal candidate is patient-focused, detail-oriented, and a team player committed to excellence in family medicine.

Essential Responsibilities:

• Prepare patients for exams, including obtaining patient histories, vital signs, and medication reconciliation
• Perform routine vision, hearing, and other tests
• Accurately document all clinical and administrative information in the EMR
• Review charts prior to appointments to ensure all required documents and requests are in place
• Administer treatments as directed by the physician
• Collect and process specimens (urine, blood, etc.) and perform basic laboratory testing
• Set up and assist physicians with procedures (e.g., laceration repair, pelvic exams)
• Schedule diagnostic tests or procedures (e.g., X-ray, MRI) and provide patient instructions
• Coordinate referrals, admissions, and prescription call-ins
• Stock and maintain exam rooms; manage daily inventory and report supply needs
• Answer and screen phone calls; assess urgency and determine appropriate action
• Assist patients in completing forms (e.g., Workers' Compensation, Disability)
• Attend staff meetings and ongoing training sessions as required
• Perform other duties as assigned by providers, nurses, or the practice manager

Qualifications:

Education:

• High school diploma or GED required

Must Meet One of the Following:

• Graduate of an accredited Medical Assistant program
• CMA, CCMA, or RMA certification
• Eligible to take the CMA/RMA exam and must obtain certification within 6 months of hire

Certifications:

• Current BLS certification required

Skills & Competencies:

• Proficiency in clinical skills appropriate to Medical Assistant certification/registration
• Effective problem-solving and prioritization abilities
• Strong interpersonal and communication skills (verbal and written)
• Ability to handle confidential information with integrity
• Capable of working independently and as part of a multidisciplinary team
• EMR experience strongly preferred; computer literacy required
• Excellent customer service and professionalism in all interactions
• Demonstrated ability to build effective working relationships with providers, staff, and patients

Physical & Mental Requirements:

• High levels of visual and mental concentration due to detailed and repetitive tasks
• Frequent standing and walking
• Lifting of light objects (up to 20 lbs) and assisting in lifting/moving patients
• Ability to perform tasks involving minor physical strain and fatigue

Time Type: Full Time

Weekly Hours: 40