BasePoint Academy Executive Director Arlington, TX · Full time

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BasePoint Academy mission is to bring accessible, understandable, efficient and effective behavioral healthcare to our patients and their families. Our caring licensed counselors, social workers, nurse practitioners and psychiatrists have been providing state of the art patient centric care for over a decade. At BasePoint Academy, we are committed to providing the highest quality treatments utilizing evidence-based principles in a family oriented, safe environment. At BasePoint Academy, servant leadership is a philosophy in which the main goal of the leader is to serve. This is different from traditional leadership which typically employs a top-down leadership model. Our leaders put the needs of others first and help people develop and perform as highly as possible. This takes shape in all staff town halls, employee surveys, discussing company financials, employee recognition programs among many other initiatives. Employees are the most important people in the organization because they take care of our patients.

At BasePoint, we believe every teen and young adult deserves hope, healing, and a future filled with possibilities. Our mission is to empower individuals and families through compassionate, evidence-based care that is grounded in both clinical excellence and human connection. When you join our team, you become part of a community built on resilience, servant leadership, and the commitment to always ask: “What Would I Want for My Family?”

What You’ll Do

As an Executive Director, you will play a key role in creating an environment where patients and families feel supported, safe, and inspired to grow. You will:

• Responsible for ensuring that company-approved programs are implemented and provided consistently
• Partners with the Chief Operating Officer, ensuring oversight of the Therapists and providing feedback through the performance evaluation process and, if necessary, through performance coaching.
• Ensures that all rendered services and supporting documents (for example, treatment plans, CPEs, etc.) are completed in a timely and complete fashion and, when not, develops and executes timely and effective action plans.
• Works collaboratively with admissions and the utilization review departments to ensure payment for services.
• Conducts regular audits on patient charts to ensure compliance with BasePoint and regulatory agency requirements.
• Actively participates in survey activities, including Joint Commission, licensing, and other regulatory services.
• Coordinates performance improvement and completes monthly KPI reporting.
• Attends treatment team meetings regularly, identifying opportunities to streamline communication processes, enhance engagement, and identify barrier trends between patients and medically necessary services, and engage in remediation actions when possible (for example: expanding program options and hours to meet patients' scheduling needs)
• Actively participates in the complaint resolution process as needed.
• Ensures corrective and compliant resolution for transportation and patient services issues.
• Regularly collaborates with the Chief Operating Officer, ensuring the program's clinical needs are being met and identifying areas of required support or opportunity.
• Holds regular meetings with their team, fostering an environment of engagement and cascading information to the team in an appropriate and timely manner.
• Partners with Human Resources to support and lead retention, recruitment, and succession planning initiatives within their department.
• Supports the Outreach and Marketing team with marketing events and referral source engagement.
• Other duties as assigned by leadership.

Every day, your work will help transform lives—building stronger minds, healthier families, and brighter futures.

What We’re Looking For

· Master’s Degree in Counseling, Social Work, or equivalent in the behavioral health field

· 5+ years of experience working as a clinician to include 2 years of previous management experience.

· Are passionate about serving youth and families with integrity and compassion

· Thrive in a collaborative, mission-driven environment

The BasePoint Difference – Our Core Values in Action

Courage to Solve – We face challenges head-on, taking responsibility for solutions and acting with integrity.

Spirit of Grit – We bring perseverance, endurance, and passion to everything we do—even when it isn’t easy.

WWIWFMF (“What Would I Want for My Family”) – We deliver the kind of care we’d want for our own loved ones, ensuring the highest standard of excellence.

Tend to Your Roses – We practice servant leadership, caring deeply for our people so they can flourish and thrive

These values guide every decision, every interaction, and every step of our journey together.

This position requires valid U.S. work authorization. The company does not provide visa sponsorship now or in the future.