barney's sweet Shop Live Chat Specialist- Remote Full time/ Part time Ashland City, TN · Remote · Full time Company website

Apply for Live Chat Specialist- Remote Full time/ Part time

At Barney's Sweet Shop, we are looking for a passionate and dedicated Live Chat Specialist to join our team remotely on a full-time or part-time basis. This position will be based in Ashland City, TN, and offers a competitive salary range of $28 to $33 per hour.

**Job Overview:**

As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through our online chat platform. You will assist customers with inquiries, orders, and product information while maintaining a positive and professional demeanor at all times.

**Responsibilities:**

- Engage with customers in real-time through our live chat platform

- Provide accurate and timely information regarding products, promotions, and orders

- Resolve customer complaints and issues efficiently and effectively

- Collaborate with other team members to ensure customer satisfaction

- Maintain thorough knowledge of our products and services to better assist customers

**Requirements:**

- Proven experience in customer service or a related field

- Excellent written communication skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Proficiency in using online chat platforms and CRM software

- High school diploma or equivalent

At Barney's Sweet Shop, we value diversity and inclusion in our workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. As part of our commitment to fair hiring practices, we do not inquire about criminal backgrounds during the application process.

If you are a customer-focused individual with a passion for sweet treats and a knack for online communication, we encourage you to apply for the Live Chat Specialist position at Barney's Sweet Shop. Join our team and help us create delightful experiences for our customers every day!