Barbour Plastic Surgery LLC Surgical Coordinator FAIRFAX, VA · Full time

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Barbour Plastic Surgery offers cosmetic and reconstructive surgery, restorative nerve surgery, and treatment options for traumatic injuries to the hand, fingers and wrist. As a fellowship trained hand and peripheral nerve specialist, Dr. Barbour helps his patients regain mobility and alleviate symptoms. We have Occupational Therapy on site available to all patients and outside referrals. Dr. Barbour and his team value education, both for his patients and his peers. He is active in the plastic and reconstructive surgery community and shares his experience and expertise to advance the field and the quality of care for men and women. He has staffed our practice with exceptional medical professionals and support staff who share his vision of patient care and safety.

Well-established reconstructive surgery practice is looking for a Surgical Coordinator/Scheduler. The ideal candidate will be dependable, self-starting, and professional. This is a Monday-Friday position from 8:30 am-5 pm

The Surgical Scheduler assists with the coordination and scheduling of surgical and in-office procedures and serves as a liaison between physician, clinical staff, and other employees to ensure smooth scheduling operations. The Surgical Scheduler works directly with patients and strives to provide an excellent healthcare experience.

ROLE AND RESPONSIBILITIES

• Schedule and accurately complete full registration for patients requesting appointments adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards.
• Obtains preauthorization of surgical/in-office procedures as required by insurance companies and payers.
• Fully explaining the surgical processes and financial implications to patients and their family members
• Scheduling patient pre- and post-op appointments plus the surgery itself, coordinating the care with the appropriate ambulatory surgery center
• Coordinates paperwork and electronic records, including maintaining patient charts and chart pulling for surgery review for surgeon.
• Verification of insurance information, verification of benefits and insurance referral information.
• Verification of private patient insurance information for same-day appointments or by request.
• Adhere to HIPPA standards related to patient privacy and confidentiality.
• Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with Patients, Physician and other related members of the team
• Maintains a positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism.
• Assist in Surgical Billing and Accounts receivable as well as surgical payment analytics and appeals

Required Experience: 2-5 years of relevant experience in a healthcare setting highly preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Excellent verbal and written communications skills in English. Bi-Lingual a plus.
• Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
• Excellent mathematical and cash management skills.
• Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
• Knowledge of medical terminology and basic anatomy is mandatory.
• Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment,
• Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.

Experience:

• Surgical Scheduling: 1 year (Required)
• Medical office: 1 year (Required)
• Medical Billing. 1 Year (Required)
• EMR systems: 1 year (Required)