Ballers Philadelphia Pickleball Supervisor PHILADELPHIA, PA · Full time Company website

As the frontline “face” of Ballers, you will be essential in setting the vibe and making sure all interactions are as smooth as a perfect game plan.


Who We’re Looking For

Are you a Baller who is ready to be part of a dynamic team? We’re on the hunt for someone who -

·        Is bursting with energy and enthusiasm.

·        Has a friendly, outgoing personality that makes every guest feel like an MVP.

·        Is a team player whose ready to assist in all areas of our operation.

·        Thrives in a fast-paced environment and can handle the ball under pressure, ensuring every swing (or task!) is a hat trick.

·        Has an unshakeable positive attitude and a professional appearance.

Job Description

As the frontline “face” of Ballers, you will be essential in setting the vibe and making sure all interactions are as smooth as a perfect game plan. Here’s what your day-to-day will look like:

· Greeting and Welcoming Guests: You’ll welcome everyone into the venue with a warm smile and ensure they’re assisted promptly.

· Information and Assistance: Be ready to answer questions about our facilities, events, and services, and guide our guests on where they need to go.

· Booking and Scheduling: Manage bookings for our courts and player spaces, helping guests schedule reservations and other services. 

· Communication Hub: Serve as the go-to person for internal and external communications at the front desk.

· Retail Sales: Assist guests with purchasing items from the club's retail store, process transactions accurately using the point-of-sale system, keep the retail area clean, organized, and well-stocked.  

· Inventory Management: Monitor inventory levels of branded merchandise, beverages and snacks for sale, receive orders and restock items as needed.

· Maintain a Winning Environment: Keep the player common areas tidy and stocked with all the necessary materials. 

· Administrative Tasks: Answer phone calls and respond to emails in a timely manner, perform general administrative duties, assist with special events and functions as needed.

· Team Collaboration: Work closely with all departments to assist in various tasks and ensure seamless operations.

Skills & Qualifications

- High school diploma or equivalent.

- Proven experience in a front desk role or customer service position.

- Excellent communication and organizational skills.

- Proficiency in using computer software programs.

- Ability to stay calm and efficient under pressure.

What We Offer

- A competitive wage

- An exciting and fun work environment filled with passionate coworkers.

- Opportunities to engage with sports events and personalities.

- Employee discounts and perks on venue services.

How to Apply: Ready to score big with a career at Ballers? Shoot your resume and tell us why you're the perfect fit to join Ballers. We can’t wait to welcome you to our team, where you can help us make every day at Ballers a championship game!


$15 - $20 per hour