Badger State Brewing Company Front of House F&B Manager Green Bay, WI · Full time

Apply for Front of House F&B Manager

Independent and family owned beverage company located in Green Bay, Wisconsin. Searching for the best people to help us bring people together over beer.

Get to Know Us

Badger State Brewing was built in Wisconsin with a simple belief: when you take pride in where you’re from, the work feels better. Founded in 2013 by Green Bay natives Andrew Fabry and Sam Yanda, what started as a local brewery has grown into a craft beverage company rooted in community, creativity, and doing things the right way.

We believe great beer (and great workplaces) come from people who care deeply about their craft, their teammates, and the communities they serve. That means showing up curious, pushing for better ideas, and respecting different perspectives— an experience that makes us stronger.

We’re not interested in standing still. Whether we’re innovating in the brewhouse, launching new beverages like cider and seltzer, or finding smarter, more sustainable ways to operate, we’re always building toward what’s next—without losing sight of where we came from.

We’re here to invest in our people and in our surroundings. If you take pride in your work, value teamwork over ego, and want to help shape a brand that represents Wisconsin with purpose and authenticity, you’ll feel at home here.

Get to Know The Role

Badger State is seeking a highly skilled individual to join the company as a key member of the leadership and management team. This position will oversee all customer facing spaces and F&B programming.

Essential Responsibilities and Duties:

*Note: Hospitality experience is required

• A strong desire to collaboratively lead the direction of the taproom experience while staying up to date on market and industry trends and opportunities.
• Knowledge of and interest in the craft beer industry
• Proven success in a retail environment
• Positive attitude and leadership capabilities.
• Oversee taproom operations and profitability: Report monthly to company
• Constantly seek to improve on the customer experience, pushing the company closer to its vision of “Beer that brings people together.”
• Maintain a clean, friendly and welcoming environment for all guests at all times.
• Manage daily quality metrics to ensure the optimal guest experience for Badger State guests
• Engage guests, assisting in taproom sales and answering questions
• Ideate proactively, managing the execution of taproom improvements

Guest Experience Management:

• Ensuring a positive and memorable experience for all guests. 
• Addressing guest inquiries, complaints, and feedback promptly and effectively. 
• Implementing strategies to improve guest satisfaction and loyalty. 

Staff Management:

• Assist Tap Room Manager with frontline recruiting, training, and supervising hospitality staff, including ASM's.
• Motivating and developing staff to provide exceptional service. 
• Ensuring compliance with company policies and procedures. 
• Creating and implementing staff incentives and goals
• Create and execute Standard Operating Procedures (SOPs) for reordering needs and inventory stock levels
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Event Planning and Coordination:

• Supporting event planning and coordinating of live music, and festivals, making sure to include F&B specials and sell opportunities
• Working with marketing and sales teams to promote events and drive attendance. 

Operational Management:

• Overseeing the smooth and efficient operation of the brewery's hospitality areas. 
• Oversee team management for all inventory of bar supplies and other hospitality materials. 
• Ensuring compliance with all relevant regulations and standards. 

Data Analysis and Reporting:

• Tracking guest feedback and analyzing data to identify areas for improvement. 
• Generating reports on hospitality performance and presenting findings to management. 

Skills and Qualifications:

• Strong leadership, communication, and interpersonal skills.
• Experience in hospitality, event planning, or customer service.
• Knowledge of the beer industry and brewing processes.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in relevant software, such as point-of-sale systems and CRM tools. 

Compensation & Benefits

• Includes incentive based commission, mileage, travel and expense reimbursement as required.
• RETIREMENT: 401k +Employer Match Safe Harbor Matching Contributions.
• Enhanced Paid Parental Leave.
• Up to 21 days of PTO with tenure plus paid sick leave.
• STAFF DISCOUNTS: 25% off beer and 50% off merchandise. We want you to rep the brand with pride and keep your fridge full at all times.
• FLEX SCHEDULE: and flex days for salary employees covering weekend events.
• MILESTONE BENEFITS: Travel, Beer Destination Trips, and Sabbaticals based on tenure.
• Shift beers. A good days work deserves a good beer (or cider, or seltzer).

*Please note that applications are reviewed on a rolling basis. An immediate response does not mean we have not received or rejected your application! Our team does its best to review and reach out in a timely manner. No response may indicate requirements have not been met via resume' supplied.