Job Title: Director of Operations
Reports To: Executive Director
Supervisory Responsibilities: Operations Manager; Facilities Associate
Employee Class: Full-Time, Exempt
Work Location: On site at 1333 H Street NE, Washington DC, 20002
Compensation: $80,000 - $95,000 annual salary
Benefits: Health, Dental, and Vision insurance; Paid vacation, holiday, personal days and sick leave; Costco membership; and Retirement (Simple IRA)
Key Responsibilities
Staff Supervision & Team Leadership
- Directly supervise and support the Operations Manager and Facilities Assistant, providing day-to-day direction and performance management.
- Provide oversight and support for the broader Operations team, including the Facilities Assistant, in coordination with the Operations Manager.
- Support hiring, onboarding, and training for the department as needed.
Facilities & Building Systems
- Oversee and manage planned maintenance for building systems including HVAC, electrical, plumbing, and fire/life safety.
- Manage all repairs, replacements, and upgrades to building equipment and systems.
- Oversee and manage trash, waste, and pest management systems and protocols, including snow removal.
- Ensure building and grounds are maintained in clean, safe, and orderly condition.
Vendor & Contract Management
- Manage all service contracts and develop and maintain strong vendor relationships.
- Oversee and manage supplies as necessary.
Safety, Security & Compliance
- Oversee, manage, and monitor building security and fire systems daily.
- Oversee and manage all inspections and audits for code compliance, government reporting, and insurance requirements.
- Maintain current documentation of all operational and fire/life/safety policies and procedures.
IT Management
- Assist the Executive Director with IT needs including internet/wifi, telephones (voice and data), copiers/printers, and computers.
- Assist in managing all IT service contracts.
Office Tenant Relations
- Manage office tenant relations, equipment, and leases.
Budget & Purchasing
- Prepare and manage departmental budgets in conjunction with the Director of Administration and Executive Director.
- Oversee the purchase of all budget-approved equipment.
Production & Event Support
- Partner with the Director of Production to support advancement, execution, and load-out of performances and events.
Cross-Departmental Collaboration
- Work with the Executive Director, Director of Production, and Director of Administration, as well as across all levels of management, to support Atlas's operations.
Physical Requirements
- Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
- Must be able to safely lift and carry up to 50 lbs.
- Ability to perform physical tasks such as bending, reaching, and climbing ladders as required for facilities and maintenance oversight.
- Ability to work a flexible schedule, including early mornings, evenings, and weekends as needed.
Required Skills & Qualifications
- Minimum of 5 years of experience in facilities and operations management, including direct staff supervision.
- Demonstrated ability to lead and develop a team, including performance management and coaching.
- Demonstrated excellence in organizational and managerial skills, including planning, scheduling, and the ability to manage multiple tasks and take initiative independently.
- Strong interpersonal skills with a demonstrated ability to build and maintain relationships with staff, tenants, and vendors.
- Comfortable working with numbers and budgets, with hands-on budgeting experience.
- Ability to work under deadline with strong attention to detail, independently and as part of a team.
- Excellent oral and written communication skills, with strong troubleshooting and problem-solving abilities.
Preferred Qualifications
- College degree.
- Experience in a nonprofit or performing arts/venue environment.
- Familiarity with building management systems, HVAC, or facilities software.
- Prior experience managing outsourced vendors or contracted service providers (e.g., cleaning, security).
How to Apply
Interested candidates should submit a resume and cover letter detailing their qualifications and interest in the role. Applications will be reviewed on a rolling basis until the position is filled.
For best consideration, please apply by September 18, 2026