The Association of Cancer Care Centers (ACCC) is a national nonprofit organization dedicated to improving cancer care for patients and communities across the country. Through education and advocacy initiatives, we support the professionals and programs that deliver oncology care where most patients receive treatment—within their local communities. ACCC fosters a collaborative, mission-driven work environment grounded in professionalism, respect, and shared purpose. As a remote organization, we value strong communication, teamwork, and a commitment to excellence in everything we do. If you’re passionate about advancing cancer care and want to be part of a purpose-driven organization making a meaningful difference, we encourage you to join us.

Job Title: Chief Operating Officer (COO)

Classification: Full-Time (Exempt)

Location: Remote

Reports To: Chief Executive Officer (CEO)

Date: June 15, 2026

POSITION SUMMARY

The Chief Operating Officer (COO) serves as a key member of ACCC's Executive Leadership Team and strategic partner to the Chief Executive Officer, responsible for translating organizational strategy into enterprise-wide execution and results.

This role provides executive leadership and oversight across ACCC's core business functions, ensuring organizational priorities, programs, services, and initiatives are effectively aligned, resourced, and delivered. The COO is responsible for driving organizational performance, strengthening operational effectiveness, and fostering collaboration across departments to support ACCC's mission and long-term strategic objectives. As ACCC continues its evolution as an independent organization, the COO will play a central role in helping shape the organization's future operating model, leadership structure, and long-term organizational capabilities while supporting ACCC's next phase of growth and impact. Working in close partnership with the CEO, Executive Leadership Team, Board leadership, volunteer leaders, and staff, the COO serves as ACCC's senior executive leader overseeing the full operating model of the association, ensuring strategic priorities are translated into coordinated action and measurable results across the enterprise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The responsibilities listed below represent the primary functions of the role and include, but are not limited to, the following:

Executive Leadership & Organizational Performance

•          Serve as a member of ACCC's Executive Leadership Team and strategic advisor to the CEO.

•          Drive organizational alignment and execution across departments, programs, and strategic initiatives.

•          Establish performance expectations, accountability structures, and operational metrics that support organizational goals and priorities.

•          Lead enterprise-wide planning and performance management processes that promote organizational effectiveness and continuous improvement.

•          Develop organizational dashboards, reporting frameworks, and performance measures to monitor progress toward strategic objectives.

•          Foster collaboration and communication among departmental leaders to ensure coordinated execution of organizational priorities.

Strategic Planning & Organizational Execution

•          Partner with the CEO and Executive Leadership Team to translate strategic priorities into actionable organizational plans.

•          Lead annual operating planning processes and support the development of organizational goals, objectives, and success measures.

•          Monitor organizational performance and progress toward strategic objectives, identifying opportunities to strengthen effectiveness, scalability, and impact.

•          Provide operational insights and recommendations that support executive decision-making and long-term organizational planning.

•          Ensure departmental priorities and resource allocation align with ACCC's strategic vision and business objectives.

•          Ensure organizational priorities appropriately balance member value, mission impact, operational sustainability, and long-term organizational growth.

Organizational Transformation & Change Leadership

•          Lead enterprise-wide initiatives that strengthen organizational effectiveness, scalability, and long-term sustainability.

•          Drive continuous improvement across systems, processes, technologies, and workflows.

•          Identify and implement opportunities to improve organizational performance, operational efficiency, and service delivery.

•          Help shape and reinforce a high-performing culture grounded in accountability, collaboration, innovation, and service.

•          Support organizational change initiatives and the successful adoption of new systems, processes, and ways of working.

Cross-Functional Leadership & Program Delivery

•          Provide executive oversight for the successful execution of ACCC's major organizational initiatives, programs, and strategic projects.

•          Ensure alignment and collaboration across departments responsible for membership, education, meetings, marketing, communications, and corporate development activities.

•          Remove barriers to execution and facilitate effective coordination among teams.

•          Monitor program and initiative performance to ensure organizational goals and expected outcomes are achieved.

Financial Stewardship & Resource Management

•          Collaborate with organizational leadership on budgeting, financial planning, forecasting, and resource allocation.

•          Support financial sustainability by ensuring organizational resources are aligned with strategic and operational priorities.

•          Review departmental budgets, staffing plans, and performance metrics to ensure effective utilization of resources.

•          Monitor operational performance and identify opportunities to improve organizational efficiency and return on investment.

Executive Team Leadership & Talent Development

•          Directly supervise and support executive and senior leaders responsible for Membership, Education & Programs, Corporate Development & Strategic Partnerships, Marketing & Communications, Meetings & Events, and organizational operations.

•          Develop and mentor senior leaders while building leadership capacity throughout the organization.

•          Foster a collaborative, accountable, and results-oriented leadership culture.

•          Support succession planning, talent development, and organizational workforce planning efforts.

•          Ensure teams are equipped with the systems, tools, and resources necessary for success.

Governance, Board Relations & External Engagement

•          Partner with the CEO and Board to support governance activities, strategic planning efforts, and organizational decision-making.

•          Support Board committees, volunteer leaders, and governance structures to ensure effective organizational leadership and engagement.

•          Provide operational updates, performance insights, and recommendations to the Board and relevant committees as appropriate.

•          Assist in the development of Board materials, strategic planning documents, and organizational reports.

•          Represent ACCC externally with key stakeholders, partners, and industry collaborators as appropriate.

 

QUALIFICATIONS / EXPERIENCE

Required Qualifications:

•          Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Nonprofit Management, or a related field.

•          Minimum twelve (12) years of progressive leadership experience within healthcare associations, professional societies, nonprofit healthcare organizations, or related membership-based organizations.

•          Demonstrated success leading complex, cross-functional teams and organizational initiatives.

•          Experience supporting volunteer governance structures, Board, and committee leadership.

•          Experience overseeing strategic planning, operational execution, performance management, and organizational development.

•          Strong business acumen, decision-making skills, and organizational leadership capabilities.

•          Exceptional communication, relationship-building, and stakeholder engagement skills.

•          Ability to lead organizational change initiatives and drive operational transformation.

Preferred Qualifications:

•          MBA, MHA, MPH, CAE, or comparable advanced degree or credential.

•          Certified Association Executive (CAE) credential.

•          Experience within oncology, cancer care, healthcare provider organizations, medical specialty societies, or healthcare professional associations.

•          Experience leading organizational growth, transformation, or modernization initiatives.

•          Experience overseeing multi-functional teams across membership, education, meetings, marketing, communications, corporate development, or related association functions.

 

ADDITIONAL DETAILS

Work Environment

•          Remote work environment requiring sustained computer use and extensive virtual collaboration.

•          Occasional overnight travel required for Board meetings, leadership meetings, conferences, and organizational events (approximately 10-15%).

Compensation Disclosure

The anticipated hiring range for this position is a salary band of $236,000-$295,000. Starting compensation will be commensurate with the selected candidate’s experience, qualifications, skills, and overall fit for the role. ACCC is committed to maintaining a competitive and equitable compensation philosophy that recognizes individual contributions and experience.

Equal Employment Opportunity

ACCC is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to protected status under applicable law.