Arcadia Strategy Group LLC Research Specialist (TS/SCI + polygraph) Herndon, VA · Full time

Apply for Research Specialist (TS/SCI + polygraph)

Arcadia Strategy Group supports federal government partners and select private sector clients with solutions that improve program efficiencies and enhance national security.

Location: Herndon, VA

Arcadia Strategy Group (Arcadia) is seeking a Research and Operations Specialist for a Government Customer program. Our program offers a flexible work schedule, located in the Herndon, VA area, in support of a dynamic business office.

Description:

The mission of the team is to run queries and conduct intensive research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text databases. The right candidate must have prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results, requiring the constant exercise of discretion, to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.

Responsibilities:

• Electronically review a subset of newly processed documents and identify potential duplicate documents in the existing document repository. Assess document duplicates and record decisions in the customer's automated system. The customer will provide training in duplicate document detection processing

• Create memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations, including remediation

• Submit requests to the Case Management Support Team (CMST) to scan any documents needed for research

• Recommend changes to workflows as systems, software, and processes change

• Work an eight-hour shift between 6:00AM-6:00PM, Monday-Friday o Infrequently provide surge support outside of normal office hours for short-fused emergent requests

Required Skills:

• 6 - 10 years of relevant experience

o A Bachelor’s Degree in Research, Library Science, or a related scientific or technical discipline will be considered equivalent to three (3) years of relevant experience

• Experience searching/querying databases with ability to quickly adjust to new systems

• Driven self-starter who is preemptive in seeking clarification when needed and has the capability to adapt to new processes

• Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams

• Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines

• Goal oriented individual who is able to apply critical thinking and provide out of the box solutions

• Experience with data calls and quick reaction tasks

• Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders

• Must possess an active TS//SCI clearance with Poly on day one of employment

Benefits

At Arcadia, we recognize and reward your contributions. Our benefits for full-time employees include employer-sponsored health insurance, employer-paid STD/LTD/LI, matching 401k retirement plan, and paid leave.