Amtech Electrocircuits Manufacturing Customer Service Troy, MI · Full time

Being a Customer Service role for a manufacturing business.

Description

Amtech is looking for a positive and professional Customer Service Representative to join our growing team in Troy, MI. In this role, you’ll be our customer’s first point of contact, responsible for delivering a best-in-class customer support experience.


Roles & Responsibilities:

  • Customer Support Tickets
  • Sales Orders processing from customers
  • Communicate with Customers
  • Quoting
  • Update the Delivery Dashboard
  • Work Order Creation
  • Answer Phones
  • Greet Visitors
  • Filing
  • Material Expediting
  • Customer Service & Support
  • Data Entry of Quotes, Orders, Invoices, etc.
  • Answer Phones & Greet Visitors
  • Communicating with vendors to expedite material orders.


Requirements:

Experience in the manufacturing industry.

Previous Customer Service experience.



Salary

$18 - $20 per hour