Ammunition Director, Client Partnerships Atlanta, GA · Full time

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Ammunition is a growing independent agency network built for ambitious marketers operating in complex B2B2C markets. With integrated teams in North America (Atlanta) and Europe (London), Ammunition unifies strategy, creative, media, and technology into one accountable partner, aligned to a single outcome: measurable growth. Recognized by Adweek, Campaign, Inc., and the Financial Times as one of the fastest-growing independent agencies globally, Ammunition helps brands align brand, performance, and experience across layered buying journeys. Privately held and proudly independent, Ammunition is a member of Worldwide Partners, the American Association of Advertising Agencies (4A’s), and the Institute of Practitioners in Advertising (IPA).

Responsibilities:

Client Relationship Management

• Serve as the senior point of contact for senior clients, fostering long-term partnerships built on trust, strategic guidance, and proactive counsel.
• Provide high-level insights and recommendations using agency-approved AI tools where helpful to support industry research, category monitoring, and trend analysis.
• Anticipate client needs, identifying opportunities to enhance service offerings and deepen engagement.
• Lead impactful client meetings, delivering strategic narratives, business reviews, and forward-looking recommendations.
• Act as a champion for clients within the agency, maintaining alignment between client priorities and internal execution.

Project Planning and Execution

• Oversee multiple brand accounts, ensuring impeccable execution of campaigns and deliverables across strategy, creative, production, media, and technology.
• Collaborate with Project Management and department leads to ensure timelines, scopes, and deliverables are aligned and achievable.
• Use agency-approved AI tools to support documentation clarity, project planning visibility, and workflow optimization where relevant.
• Ensure internal teams are informed, prepared, and aligned to deliver high-quality work that meets strategic objectives.
• Monitor workstreams proactively, identifying risks early and guiding teams to solutions.

Strategic Leadership

• Lead the development of strategic direction for client accounts, ensuring agency recommendations are insight-driven, competitive, and forward-thinking.
• Use agency-approved AI tools to support insight gathering, competitive analysis, scenario exploration, and planning inputs, while maintaining strong human-led judgment.
• Partner with agency leadership to define growth strategies and ensure alignment with broader business goals.
• Monitor industry innovations, consumer behaviors, and competitor activity to inform client recommendations and long-range planning.
• Ensure all strategies are measurable, tied to business outcomes, and actionable across internal teams.

Financial and Operational Management

• Provide the final review for estimates and review with team leads to confirm accuracy across hours, scope, and resource allocation.
• Provide draft SOWs for leadership review, ensuring scopes reflect client needs, agency value, and operational feasibility.
• Oversee budgets, financial performance, and account profitability, ensuring project margins remain healthy.
• Use agency-approved AI tools where helpful to support forecasting, budget modeling, and identification of operational efficiencies.
• Drive improvements to workflow processes, resource planning, and operational structures across assigned accounts.

Team Leadership and Development

• Provide leadership, coaching, and mentorship to Client Partnerships team members, guiding growth, development, and performance.
• Delegate tasks and responsibilities appropriately to Project Managers and Project Coordinators to support efficiency and clarity of ownership.
• Serve as an escalation point for internal and external project-based challenges, helping teams navigate roadblocks and make informed decisions.
• Use agency-approved AI tools where relevant to support training documentation, onboarding resources, and team knowledge-sharing.
• Promote a collaborative, high-performance environment grounded in accountability, clear communication, and continuous improvement.

Qualifications:

• You have a Bachelor’s degree in Marketing, Business, Communications, or a related field.
• You have 8+ years of client management or account leadership experience in an advertising or marketing agency.
• You have proven success managing high-value client relationships and delivering strategic, measurable results.
• You have strong leadership skills with experience managing and developing teams.
• You are able to translate client business objectives into actionable strategies and impactful deliverables.
• You have excellent communication, negotiation, and presentation skills.
• You have strong financial acumen, with experience managing budgets, forecasting, and optimizing profitability.
• You thrive in a high-paced, dynamic environment while managing multiple priorities.