Ammunition Client Partnerships Manager Atlanta, GA · Full time

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Who we are:

Established in 2017, Ammunition has rapidly grown into a dynamic talent hub, earning the distinction of being one of Atlanta's top and fastest growing privately held businesses in 2021, 2022, and 2023. Recognized as the fastest growing advertising firm in 2023 by the Atlanta Business Chronicle, Ammunition continues to make waves in the industry.

Ammunition has built a strong reputation serving clients in verticals that navigate longer-term selling environments, with numerous decision makers and complex paths to purchase  — among both B2B and B2C audiences. Our approach focuses on a unique messaging architecture that personalizes creative assets by audience through ongoing engagement and automation.

What we’re looking for:

Ammunition is looking for a Client Partnerships Manager with 3-5 years of proven experience managing client accounts in an agency setting. Digital and/or website experience is highly preferred. This role will be responsible for leading the day-to-day execution of branded digital campaigns that include: social media programs, ecrm, digital displays, website management, video production, promotions, and more.

What you’ll do:

• Act as a primary liaison with clients, manage day-to-day communications, and address their needs effectively.
• Facilitate and lead meetings project-related meetings, ensuring clear communication and alignment among team members.
• Contribute to the development of presentation decks, project briefs, and scopes, with guidance and oversight from the VP of Client Partnerships.
• Initiate project kickoffs and coordinate internal teams, working closely with the VP of Client Partnerships to ensure project success.
• Draft meeting agendas, lead status calls, and prioritize client requirements to maintain project momentum.
• Record and document change orders and client feedback, ensuring timely routing to the appropriate teams for implementation.
• Maintain a comprehensive understanding of project progress, actively monitoring key milestones and ensuring adherence to timelines.
• Take meticulous notes during both internal and client-facing meetings, ensuring clarity and accuracy in communication.
• Proactively follow up on action items and commitments from meetings, facilitating effective communication and accountability with clients.

You’ll be a great fit if you:

• Have 3-5 years of digital agency experience in a project or account management capacity.
• Enjoy getting to know people and can build successful relationships with clients and internal teams.
• Can proactively look for new opportunities for the business and expand client relationships with additional projects.
• Demonstrate a knowledge of the overall digital landscape and keep up with changing advertising channels and their best practices. 
• Are a skilled communicator, able to rally a team around a common goal or assignment. 
• Are a go-getter who is adept at managing strict timelines and producing excellence, whether working collaboratively or independently.
• Have a positive attitude and are committed to your professional growth through collaboration and feedback.
• Are solutions-oriented and can collaborate on ideas/problem-solving with clients. You see “problems” as opportunities for new work/new projects and a way to provide value.