Our new office in Herndon, Virginia is seeking an energetic front desk candidate with a great personality and amazing communication skills. If you enjoy helping people and you are outgoing, friendly and kind then we want to meet you. As a start-up we are looking to build a culture focused on achieving excellence in the patient experience. As a founding member, you would be the face of our practice as we grow and help shape the position for the future.
In addition to a strong commitment to customer service, the ideal candidate must have the ability to multi-task in a busy office, have a positive attitude, and be a team player!
** Please note that candidates must be COVID vaccinated and must show proof of vaccinated if hired. **
*We are looking to hire candidates who are available to start ASAP*
Key Duties are :
- Answering all incoming phone calls, texts, and inquiries
- Directing calls to the appropriate staff
- Greeting and checking in all clients
- Inputing demographic information into the scheduling EMR system
- Preparing any printed materials, packets for the office
- Obtaining all necessary patient information to the current Federal guidelines and Meaningful use guidelines for electronic medical records.
- Obtaining patient authorization for medical records release (HIPAA compliance)
- Verify insurance plans, outlining patient coverage and payment responsibility
- Charging patients for treatments, services, and products
- Schedule any necessary appointments after completion of patients visits
- Follow up with clients after visits
- Confirming and verifying next day visits
- Minor filing
- Monitoring and resolving minor issues and directing complaints to the correct staff member.
- Assist in receiving and stocking supplies if necessary
- Assist other Medical Receptionists and Manager when required
- Maintaining cleanliness of their work stations and office
Do you have ?
- Exceptional communication skills
- A friendly and upbeat personality
- Motivation, willingness to learn and grow with our team
- Interest in the medical spa business process
- Passion for medical aesthetics
- Exceptional organization skills
- An ability to multi-task
- Stress-resistance
- Punctual nature
- Professional attitude
…… THEN APPLY !
Education:
- High school or equivalent
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Administrative experience : 1 year ( Preferred)
- Computer skills: 1 year (Preferred)