American Health Center Medical Receptionist / Front Desk Coordinator Arlington Heights, IL · Part time

Apply for Medical Receptionist / Front Desk Coordinator

American Health Center is a boutique style private practice that offers excellent preventive care to its patients. American Health center specializes in preventive primary care and weight management. American Health Center is also a sustainable and positive work environment, which is why we are proud to have excellent team retention. American Health Center fosters a positive and inclusive work environment, where diversity is celebrated and every employee feels valued and respected. This inclusive culture encourages collaboration and innovation, allowing employees to thrive professionally while enjoying a sense of belonging.

Job Title: Part-Time Medical Receptionist / Front Desk Coordinator — Direct Primary Care

Company: American Health Center — Arlington Heights, IL

Job Type: Part-time (~20-25 hours/week)

Pay: $20 per hour

About Us

American Health Center is a physician-owned practice in Arlington Heights bringing real primary care back to Chicago's northwest suburbs. We operate on a direct primary care model practicing evidence based medicine — no insurance treadmill, no seven-minute visits. Our appointments run 30 to 60 minutes because that's how long it actually takes to listen to someone.

Our patients come to us for wellness care, perimenopause and women's health, and medically supervised weight management. Many of them arrive frustrated by years of being rushed. Our front desk is the first person to show them this practice is different.

The Role

You are the first voice patients hear and the first face they see. This is not a high-volume, keep-the-line-moving front desk. We see fewer patients, and we want each one greeted by name, checked in without stress, and walked out with their next steps clear.

Responsibilities:

• Greet and check in patients; manage a calm, welcoming reception area
• Answer phones, return messages, and schedule extended appointments
• Verify patient information, collect payments
• Coordinate lab requisitions, referrals, and records requests
• Support providers with scheduling follow-ups and program enrollment (weight management, hormone care)
• Keep the front office organized, stocked, and running smoothly

Schedule

• Monday, Wednesday, Friday: 8:30 AM – 5:00 PM
• One Saturday per month: 7:30 AM – 2:00 PM

Consistent, predictable hours. No evenings, no on-call, no rotating shifts.

What We're Looking For

• Warm, professional phone and in-person presence — this matters more than anything else on this list
• Prior medical office, front desk, or customer service experience preferred
• Comfortable with EMR systems and general computer work (we'll train on ours)
• Discretion with confidential health information; HIPAA awareness
• Reliable, self-directed, and able to anticipate what needs doing
• Interest in wellness, women's health, or preventive medicine is a real plus

Why Work Here

• A small, close team where your work is visible and appreciated
• Patients who are genuinely glad to be here
• A practice built around quality of care, not volume
• Paid training and a stable part-time schedule

American Health Center is an equal opportunity employer.