Altum Solutions
EDI Systems Analyst
Cayce, SC
·
Full time
We are seeking a dedicated and detail-oriented individual for the role of Associate, EDI Operations I at our Columbia, South Carolina location. The successful candidate will be responsible for various tasks ranging from telephone support to database management. This position is available from August 21, 2023, to February 21, 2024, at a rate of $15/hr W2 with benefits. We encourage you to apply if you possess excellent organizational skills, have an Associate Degree in a related field, and are interested in a career in electronic data interchange (EDI).
Description
Job Posting: Associate, EDI Operations I (Temp-to-Hire)
Location: Onsite in Columbia, SC
Duration: Through February 2024 with Possible Extension
About Altum Solutions
Altum Solutions is a women-owned, minority, and HUBZone-certified IT Consulting, Staffing, and Training firm based in Richmond, VA. We specialize in business process engineering, UX/UI Design, Agile transformation, and data analytics.
Job Overview
We're seeking an Associate for our client's EDI Operations team to handle tasks related to written requests, call support, and EDI services. You will play an essential role in managing logs, ensuring timely delivery of services, and supporting team members in various functions.
Responsibilities
- 30% - Provides telephone support via our info call tracking system and manages customer service logs.
- 20% - Ensures timely and accurate completion of requests regarding EDI products and services. Utilizes a relational database for tracking.
- 20% - Assists in the set-up of electronic transactions, software, electronic remittances, and submitter testing certification.
- 15% - Manages written and electronic requests related to EDI.
- 10% - Prepares material for monthly audits and assists in the audit process.
- 5% - Processes requests and responses from other areas.
Required Skills and Abilities
- Good organizational and judgment skills.
- Excellent customer service skills.
- Effective verbal and written communication skills.
- Attention to detail in spelling, punctuation, and grammar.
- Basic math and computer skills.
- Basic understanding of data analysis concepts.
- Ability to handle confidential information with discretion.
Required Software and Other Tools
- Microsoft Office
Preferred Skills and Abilities
- Good analytical skills.
Education and Work Experience
- Required: Associate Degree in Computer Science, Information Technology, or related field.
- Degree Equivalency: 2 years of technical operations support or related experience.
- Preferred Work Experience: 1 year of exposure to EDI concepts.
Special Requirements: USA residency background requirements as specified in the BCBS-SC Handbook. Contingent Personnel who are foreign nationals must have resided in the U.S. for at least three of the last five years.
Work Environment
- Typical office environment.
Salary
$15 - $20 per hour