Allis Account Manager Portland, OR · Full time

We are a unique team of talented individuals who are constantly striving to push client boundaries and create exceptional, effective work. As such, we are looking for an Account Manager who has both savvy and fight.

Description

WHAT ARE WE LOOKING FOR?


An Account Manager who will provide account, project, and in-studio support across our west coast client portfolio, driving best-in-class client service, encouraging team collaboration, and amplifying elevated creative ideas. They’ll be responsible for project management of client work, internal team collaboration, and executing project deliverables, all while being a cultural maven owning day-to-day studio management so the team can function for success. Positivity, reliability, and adaptability are all paramount to the role.


Objectives:

-  Maintain organization across all client projects acting the primary source for account logistics

-  Drive the engine of project planning, burn tracking and server maintenance for consistent coordination of all accounts supporting Account Director

-  Keep teams on-task and positive about project progress

-  Communicate a spirit of investment in the agency team, while also facilitating an environment that enables employees to focus on their work

-  Champion the Allis brand in all facets of agency management internally and externally

-  Ensure consistent standards of quality in efforts inside and outside of the agency, via relationships with third party vendors


WHAT RESPONSIBILITIES WILL IT ENTAIL?

 

Account Management:

-  Work closely with Account Director to build strong client relationships, responding swiftly to client needs while continually seeking ways to add value to the client-agency relationship

-  Proactively communicate with clients on a regular basis in a professional, efficient manner

-  Prepare and maintain Client Services-related documentation, including: scheduling and creating agendas for client meetings, weekly status reporting for clients, and clear, concise meeting notes distributed in a timely manner to team members

-  Assist in development of staff plans and scopes of work, aiding in management of budgets, reporting, and file management

-  Own smaller client projects in collaboration with Account Director as part of growth plan toward becoming a Client Services leader


Project Management:

-  Become an expert in Allis process to onboard client projects, manage timelines and shift resourcing accordingly

-  Prepare schedules for projects and follow up with respective teams to ensure deliverables are received

-  Work with Account Director to shape west coast studio’s weekly resourcing plan as an extension of deep knowledge of project timelines

-  Track approvals and costs for each project       

-  Heavy integration with other agency departments or individuals to complete work

 

Studio Management:

-  Coordinate day-to-day office activities, including scheduling team meetings and events, communal area and equipment maintenance, etc.

-  Maintain inventory, order, and stock supplies in the office kitchen and supply closet on an on-going basis

-  Plan and organize team and client events with an understanding of Allis standards


Background:

-  Bachelor's degree in marketing, business or related field (suggested but not required)

-  2-3 years’ agency experience - branding, creative, or project management-oriented agency environment preferred (internship in an agency also desired)

-  Solid writer and proofreader with meticulous attention to detail

-  Proficiency in Google Workspace, Microsoft Office 365, Slack, and familiarity with project planning using tools such as Gantt charts and spreadsheets