Alliance Counseling Associates | Where Mental Health Is Our Priority
Community Support Associate - Warren l Barren l Metcalfe l Monroe l Allen l Hart
Glasgow, KY
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Part time
Comprehensive Community Support Specialists (also known as Community Support Associates or CSAs) help clients live as independently as possible in the community by providing non-clinical, therapeutic support services. These services include skills training, cueing and supervision; medication adherence support; behavioral and emotional regulation skills; crisis coping; interpersonal skill development; and assistance accessing community resources, all based on the client’s individualized treatment plan. CSAs serve individuals with severe emotional disabilities (SED) or severe mental illness (SMI) through face-to-face services in the community, home, office, and via telehealth when permitted by Kentucky regulations. Services are primarily provided in Warren and Barren counties, with occasional work throughout the Barren River Region. Reliable transportation to clients is required.
About Alliance Counseling Associates | Where Mental Health Is Our Priority
Join #TeamAlliance at Alliance Counseling Associates 🌟, a leader in mental health care since 2011.
We’re dedicated to preventing burnout among our professionals through a supportive and dynamic work environment across Warren County (Bowling Green), Barren County (Glasgow), Metcalfe County (Edmonton), Monroe County (Tompkinsville), Butler County (Morgantown), Caverna Independent Schools (Cave City & Horse Cave), and surrounding communities throughout Kentucky.
Embrace our mission to normalize mental health care and improve the lives of Kentuckians through prompt, accessible, and personalized services. We value inclusivity, integrity, and client-centered care—while actively promoting mental health awareness, reducing compassion fatigue, and driving growth through innovation 🖥️🧠💡.
Apply today and become part of a visionary team shaping the future of mental health services in Kentucky.
Description
Duties and Responsibilities:
Training & Professional Requirements
- Complete DBHDID-approved CSA training within the first 6 months of employment (unless completed prior to hire) and maintain proof of certification.
- Complete annual training totaling at least 6 CEUs covering recovery and resilience, psychiatric rehabilitation, communication skills, diagnosis and medication management, and crisis coping skills.
- Complete required annual trainings, including HIPAA and Medicaid Fraud, Waste, and Abuse.
- Follow all applicable laws and regulations related to licensure and licensure renewal, if applicable.
Supervision & Meetings
- Attend in-person supervision at least once every two weeks for a minimum of 30 minutes; supervision must be documented.
- Attend all required staff, supervision, and company-wide meetings.
- Participate in quarterly team meetings to review care plans, progress, and goals.
Service Delivery & Client Care
- Provide services outlined in the client’s individualized plan of care.
- Assist in developing and updating client service care plans with required signatures.
- Deliver services primarily in the home and community; services may also occur in the office, school, or via telehealth when permitted by Kentucky regulations.
- Complete prior authorization requests when required to ensure services are billable.
- Communicate and collaborate regularly with the client’s treatment team, ensuring Releases of Information are on file and confidentiality is maintained at all times.
Documentation & Communication
- Complete session documentation within 48 hours (best practice: within 24 hours when not using collaborative documentation).
- Submit daily timesheets accurately reflecting services provided.
- Communicate consistently and respond promptly to email, Google Chat, and other internal messages.
Professional Conduct & Expectations
- Perform all services ethically and in compliance with company policies and procedures.
- Be reliable, punctual, and professional in the office, community, and online.
- Build and maintain positive relationships with clients, staff, and colleagues.
- Maintain confidentiality and follow HIPAA requirements at all times.
- Demonstrate a growth mindset and commitment to professional development.
Additional Responsibilities
- May assist with creating blog content, psychoeducational materials, worksheets, or other creative projects.
- May participate in community outreach events hosted or supported by Alliance.
- Maintain valid vehicle insurance; reliable transportation to clients is required.
- Mileage is not reimbursed.
- Additional duties may be assigned as needed.
Documentation Requirements:
All notes must be documented within 48-hours, with 24-hours being best practice. Notes must reflect the specific intervention worked on from the treatment plan along with the client response to the intervention.
Qualifications:
- Must be 18 years of age or older.
- High school diploma or GED required.
- Minimum of one year of full-time experience working with individuals receiving treatment for a mental health or co-occurring disorder.
- Valid driver’s license, current auto insurance, and a clean driving record required.
Skills & Abilities
- Strong organizational skills with attention to detail and the ability to manage multiple responsibilities.
- Effective written, verbal, and interpersonal communication skills.
- Ability to work independently while also collaborating within a team environment.
- Flexible, reliable, and able to adapt to a community-based work setting.
Professional Qualities
- Team-oriented, supportive, and willing to learn from others.
- Emotionally intelligent, motivated, and eager to grow professionally.
- Open to feedback and challenging limiting beliefs.
- Demonstrates a growth mindset and a long-term interest in being part of the Alliance team.
Benefits:
- Company-paid professional liability insurance, renewed annually.
Salary:
$18/hourly