All Is Well Holistic Spa Front Desk Sales Associate Katy, TX · Full time

Job Overview: All Is Well Holistic Spa in Katy, TX is seeking an experienced Spa Front Desk Sales Associate with a background in the spa and massage industry. This position is ideal for someone who is passionate about wellness and committed to delivering exceptional customer service. As the first point of contact for our clients, you will handle guest check-ins, manage appointment bookings, promote and sell memberships and services, and support the daily front desk operations. This is an excellent opportunity to grow with a team dedicated to holistic health and a positive, professional work environment.

Description

Job Title: Spa Front Desk Sales Associate

Location: Katy, TX

Employment Type: Full-Time or Part-Time

About the Role:

We are looking for an experienced, customer-focused Spa Front Desk Sales Associate to join our team at All Is Well Holistic Spa. This role is vital to ensuring a seamless and welcoming experience for our guests from the moment they walk through our doors. The ideal candidate has a strong background in the spa or wellness industry and a genuine passion for helping others through holistic care.


Key Responsibilities:


  • Greet and welcome guests warmly upon arrival
  • Answer phones, schedule appointments, and manage the daily booking calendar
  • Sell memberships, gift cards, service upgrades, and retail products
  • Maintain accurate client records and support filing procedures
  • Educate guests on the benefits of massage and facial services
  • Ensure the front desk and common areas are clean, organized, and presentable
  • Promote a calm, professional, and wellness-centered environment
  • Assist with social media promotions and Canva-based graphics (a plus)
  • Support marketing and client retention efforts


Qualifications and Skills:


  • Minimum 1 year of experience in a front desk, retail, or customer service role in the spa, salon, or wellness industry
  • Proficiency in MEEVO POS system and general computer literacy (Google Suite, Microsoft Office, Adobe Acrobat Pro, ChatGpt)
  • Strong communication skills with a positive, energetic, and team-oriented attitude
  • Bilingual in English/Spanish or English/Mandarin Chinese strongly preferred
  • Ability to multitask and remain composed in a fast-paced environment
  • Reliable transportation and punctuality are a must
  • Graphic design and social media marketing experience is a strong plus


Compensation and Benefits:


  • Competitive hourly pay: $15–$20/hour based on experience
  • Sales commissions and year-end performance bonuses
  • Health insurance available for full-time employees
  • Annual performance-based raises
  • Employee discounts on services and products
  • Incentive and recognition programs
  • Paid time off after year of employment
  • Clean, green, and professional work environment


Join Our Team:

If you're looking for a meaningful career in a growing holistic spa that values wellness, excellence, and personal growth, we encourage you to apply. We are passionate about what we do—and we’re looking for someone who shares that passion.


Salary

$15 - $20 per hour