All Birth Care is a community-focused maternal health organization dedicated to improving access to quality care and essential support services for individuals and families. We connect families with doula services, maternal health resources, and community-based programs that address barriers to care. Through partnerships with healthcare providers, community organizations, and referral networks, we help individuals navigate available services and access the support they need throughout pregnancy, postpartum, and beyond. Our mission is to promote healthier families, improve maternal health outcomes, and expand access to equitable, culturally responsive care for underserved communities.

Maternal Care Outreach Associate

Company: All Birth Care

Employment Type: Full-Time

Compensation: $18–$23 per hour

Work Arrangement: Remote

About All Birth Care

All Birth Care is a community-focused maternal health organization dedicated to improving access to quality care and essential support services for individuals and families. We connect families with doula services, maternal health resources, and community-based programs that address barriers to care. Our mission is to promote healthier families, improve maternal health outcomes, and expand access to equitable, culturally responsive care for underserved communities.

Position Overview

The Maternal Care Outreach Associate supports outreach and engagement efforts to connect individuals and families with maternal health services and community resources. This position involves conducting outreach, educating prospective participants about available programs, identifying individuals who may benefit from services, and coordinating with the referral and enrollment team.

The successful candidate must complete required organizational training and meet all applicable state requirements for the assigned responsibilities. Training materials and established procedures from the previous Maternal Care Outreach Associate will be used to support onboarding and ensure continuity of operations.

Key Responsibilities

• Conduct outreach to individuals and families who may benefit from maternal health and community-based services.
• Contact prospective participants by phone, text, email, and other approved communication methods.
• Educate individuals about available doula services, maternal health programs, and community resources.
• Identify potential participants and assist with initial screening and referral processes within the scope of the role.
• Complete required training and demonstrate competency in applicable outreach, screening, documentation, and program procedures.
• Meet applicable training, qualification, and program requirements for assigned duties.
• Follow established training materials, workflows, and procedures developed through previous outreach operations.
• Maintain accurate outreach records, referral information, and follow-up activities.
• Collaborate with the referral and enrollment team to support successful client engagement and enrollment.
• Protect confidential client information and comply with organizational privacy and documentation policies.

Qualifications

• Strong communication and interpersonal skills.
• Comfortable conducting outbound calls and follow-up outreach.
• Excellent organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Basic computer skills and willingness to learn client management systems.
• Experience in healthcare, community outreach, social services, or customer service preferred.
• Willingness and ability to complete required training and meet applicable requirements for the position.
• Bilingual English/Spanish skills are a plus.

Training & Compliance Requirements

The selected candidate must complete All Birth Care's onboarding and role-specific training before independently performing duties that require demonstrated competency or specific qualifications. Training will incorporate existing materials and procedures from the previous Maternal Care Outreach Associate.

Continued employment in the role is contingent upon meeting applicable qualification, training, documentation, and compliance requirements associated with assigned responsibilities.

Compensation

$18–$23 per hour, depending on qualifications and experience.

How to Apply

Interested candidates should submit a resume highlighting relevant experience in outreach, healthcare, customer service, or community engagement.