AlignLife Chiropractic & Natural Health Center Chiropractic Assistant - Front Desk Ocala, FL · The Villages, FL · Ocala, FL · Full time

Apply for Chiropractic Assistant - Front Desk

At AlignLife of Central Florida, we believe true health goes beyond quick fixes and prescriptions. With three thriving locations across Buffalo Ridge, Ocala East, and Ocala West, we help families in our community take control of their health through natural, whole-body wellness — combining chiropractic care, functional nutrition, and a genuine commitment to healing from within. As part of the nationally recognized AlignLife network, we're proud to be a growing practice built on a simple mission: to help every man, woman, and child live a life of health and vitality. When you join our team, you become part of a movement that's changing how our community experiences healthcare.

Role Overview

The front desk is the heartbeat of our practice and the first impression every patient has of AlignLife. As our Chiropractic Assistant – Front Desk, you'll do far more than manage the schedule: you'll be a driver of patient experience, retention, and practice growth. From the warm welcome that turns a first-time visitor into a lifelong patient, to the follow-up that keeps our schedule full, your work directly shapes the success of our office. If you're organized, people-focused, and motivated by growth, this is a role where you'll see the impact of your work every single day. We're currently seeking an experienced, full-time Chiropractic Assistant for our busy Ocala and The Villages, Florida locations.

What You'll Do

• Serve as the welcoming face of the practice, creating an experience that builds trust, loyalty, and word-of-mouth referrals
• Manage daily front-desk operations of a busy chiropractic practice: scheduling, answering phones, patient therapies, and completing new patient packets
• Own patient scheduling and reactivation — keeping the calendar full, following up with patients, and helping minimize no-shows and drop-offs
• Support new patient onboarding and help patients understand and stay committed to their care plans
• Track and report on daily and weekly metrics that measure patient flow, retention, and practice performance
• Partner with the doctors and care team to identify opportunities to improve patient experience, conversion, and office efficiency
• Contribute to a positive, growth-minded culture that reflects the AlignLife mission

Qualifications

• High school diploma or GED equivalent; Medical Assistant background preferred
• 1+ years in a similar patient-facing or front-desk healthcare environment preferred
• Strong organizational and leadership skills, with the ability to manage multiple priorities in a fast-paced setting
• Experience with office management and supervisory responsibilities
• A people-first, growth-oriented mindset and genuine enthusiasm for helping patients and the practice thrive
• Comfort with scheduling systems, phones, and basic reporting/metrics