Aligned Health Center Front Desk Receptionist Westlake, OH · Full time Company website

Apply for Front Desk Receptionist

Aligned Health Center is a modern, medically integrated health and wellness clinic committed to helping patients live aligned—free from limitations and empowered in their health.

We take a proactive, root-cause approach to care, combining chiropractic, regenerative medicine, massage therapy, dry needling, and cupping to deliver lasting results—not just temporary relief. Our focus is on restoring function, improving quality of life, and helping patients stay active for the long term.

At Aligned Health Center, we don’t just treat conditions—we guide patients through a full wellness journey. From initial care plans to our signature Aligned Champions Memberships, we support patients well beyond their first phase of treatment, helping them maintain progress and build lifelong healthy habits.

Our clinic culture is built on growth, accountability, and impact. We’re a team of driven professionals who care deeply about our patients and each other. We believe in continuous learning, high standards of care, and creating an environment where both our patients and our team can thrive.

If you’re passionate about health, love working with people, and want to be part of a clinic that’s redefining what healthcare can look like—we’d love to meet you.

Our busy medically integrated clinic is growing each day, and we are seeking an experienced and professional Front Desk Receptionist to join our team. This position has a base hourly rate plus opportunities for commission based on new patient generation.

In the role, the Front Desk Receptionist will work under the direction of our Office Manager to assist in administrative tasks. If you have experience working in an administrative role at a healthcare practice, we want to hear from you!

Front Desk Receptionist Responsibilities:

• Greet patients at front desk
• Answer phones, check voicemails, return calls
• Verify patient insurance
• Schedule and coordinate patient appointments to optimize patient satisfaction and facility efficiency
• Make appointment reminder calls to new and existing patients
• Record and update patients' personal and financial information
• Create and update patients' health records
• Keep accurate log of patient payments/clinic revenue
• Keep accurate notes in practice management software of all correspondence with patients and clinicians
• Gather data to help produce ROI reports
• Maintain total confidentiality of personal and financial data
• Fully understand and explain financial responsibility to patients
• Complete and send end of day/week/month reporting to management
• Basic training in patient care such as stretches/exercises, reading treatment plans, and learning traction equipment use

Preferred Experience/Skills:

• Strong organization skills
• Able to handle sensitive patient information with confidentiality
• Professional and courteous in tone and information delivery
• 2+ years' experience in an administrative role at a healthcare practice
• Excellent customer service skills

Note: Please submit a cover letter applicable to this job opening with your resume that includes your hourly pay requirements as well as availability.