Airborne and Special Operations Museum Foundation VR Experience Lead Fayetteville, NC · Part time Company website

Apply for VR Experience Lead

Airborne and Special Operations Museum Foundation is a small 501 (c)(3) nonprofit organization in Fayetteville, NC. We provide community outreach and fundraising efforts in support of the ongoing mission of the of the U.S. Army Airborne & Special Operations Museum. Located in downtown Fayetteville, N.C., the Museum is part of the Army Museum Enterprise and is managed by the U.S. Army Center of Military History. The Foundation conducts private and public fundraising to sustain the Museum’s mission, ongoing programs, and future innovative exhibit development.

Who We Are

Airborne and Special Operations Museum Foundation is a small 501 (c)(3) nonprofit organization in Fayetteville, NC. We provide community outreach and fundraising efforts in support of the ongoing mission of the of the U.S. Army Airborne & Special Operations Museum. Located in downtown Fayetteville, N.C., the Museum is part of the Army Museum Enterprise and is managed by the U.S. Army Center of Military History. The Foundation conducts private and public fundraising to sustain the Museum’s mission, ongoing programs, and future innovative exhibit development.

Job Summary

This role supports the daily operation of the museum’s brand-new virtual reality experience. This role is responsible for guiding visitors through the experience, ensuring equipment is used safely, maintaining VR hardware, and delivering engaging explanations that enhance the educational value of the exhibit. The ideal candidate is enthusiastic about technology, comfortable interacting with visitors of all ages, and able to troubleshoot basic technical issues.

This position is located at 100 Bragg Blvd. in Fayetteville, NC. The museum is open Tuesdays – Saturdays, 10:00 AM to 4:00 PM, and Sundays, 12:00 PM to 4:00 PM. This position will include shifts on both weekdays and weekends.

Job Duties

• Operate and manage the VR simulation system and associated equipment
• Welcome visitors and guide them through the VR experience process
• Provide clear instructions and safety guidance before and during simulations
• Troubleshoot minor technical issues with VR hardware and software
• Maintain cleanliness, organization, and safety within the VR simulation area
• Deliver exceptional customer service and create an engaging experience for guests of all ages
• Track participation numbers and report operational issues
• Coordinate with museum staff regarding scheduling, maintenance, and updates

 

Qualifications:

• Strong customer service and communication skills
• Comfortable speaking with individuals and groups of diverse ages
• Basic troubleshooting skills with computers or electronics
• Ability to stand for extended periods and assist visitors with equipment
• Previous museum, education, or visitor services experience is a plus
• Ability to multitask in a busy public environment
• Team-oriented with a proactive attitude
• Friendly, approachable, and patient with visitors

Nice-to-Have Experience:

• VR platform or gaming systems
• AV or technical equipment operation
• Museum, tourism, or visitor services
• Event staffing or educational programs

 

Employee Benefits:

• Retirement account with employer matching

 

This is a part-time, hourly, nonexempt position. Employment offer is contingent on background check. 

Please submit a cover letter and resume for consideration. No phone calls.