AIQUEOUS Business Analyst Austin, TX · Remote · Full time

Business Analyst (Salesforce)

Description

AIQUEOUS is an Austin-based startup focusing on our energy and water future. Our software amplifies the positive impacts that energy and water utilities have on their customers. To sustain our rapid growth, we are looking for passionate and talented team members who want to make a difference in our world.

 

Position Summary

The Business Analyst is responsible for analyzing our clients’ science, engineering, business, and other data processing problems and identifying the use cases and features to implement and improve on our information technology solutions. They will analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations.

 

To ensure success as a Business Analyst, you should possess extensive knowledge of Salesforce system administration, experience in translating client requirements into Salesforce implementations, and the ability to work in a fast-paced environment. Business Analysts ensure that their Salesforce expertise translates into optimized WaterWays and POWERPATH functionality for AIQUEOUS clients.

 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Ensuring optimal performance of Salesforce systems and products.
  • Coordinate the installation and integration of computer programs and systems, including AIQUEOUS products, third party applications, and app integrations.
  • Consult with management to ensure agreement on system principles
  • Managing roles, profiles, sharing rules, workflows, and groups within client Salesforce Instances
  • Test, maintain, and monitor various programs and systems, including coordinating the installation of programs and systems in relation to the WaterWays and POWERPATH Apps.
  • Use object-oriented programming languages, as well as client and server applications to assist with the development of processes and multimedia and Internet technology
  • Define the goals of the system and devise flow charts and diagrams to describe the operational steps of programs
  • Document implement WaterWays and POWERPATH designs for client training and client staff onboarding, whether administrators or users.

 

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • Salesforce Administrator Certification is preferred, but not required if candidate possesses a minimum of 2+ years as a Salesforce.com administration
  • Bachelor’s degree in Information Technology or Computer Science is preferred, but not required.
  • Previous experience working in a SCRUM or agile environment preferred
  • Ability to create and maintain Salesforce databases, with knowledge of importing data sets and generating Salesforce reports
  • Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint) required
  • Experience and demonstrated comfortability working with computer systems (including hardware and software) to program, set up functions, enter data, or process information
  • Must be a self-starter with excellent interpersonal and communication skills
  • Must be efficient with strong attention to detail
  • Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
  • Proven ability to manage projects
  • Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information

 

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

 

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.