AIDA Healthcare Technical Project Manager Remote · Full time

Participate in the design workflow and own the code delivery workflow for at least one software project

Description

Washington State / Idaho / Florida – Remote

$70,000 - $90,000 base + Benefits


About AIDA Healthcare


AIDA Healthcare is on a mission to continuously improve care transitions for patients receiving healthcare all across the United States. We offer enterprise software to many large health systems that enables their case management and social work teams to expedite decision-making and care coordination workflows for the next level of care.


Core Competencies


  • Experience with managing projects and/or writing code for cloud-based, enterprise-class software solutions
  • Skill with supporting an Agile-minded product development team composed of UX designers and software engineers
  • Experience with implementing and/or maintaining quality assurance best practices
  • Skill with identifying key decision points and efficiently building consensus around the best decision for the company
  • Exceptional communication skills, particularly when translating technical concepts and jargon for non-technical team members and customers


Core Responsibilities


  • Being the project manager of at least one software development project
  • Coordinating weekly releases of new features and/or bug fixes for at least one one software development project
  • Coordinating the development of technical designs and acceptance criteria for new features
  • Working with Product Managers, other Project Managers (including from other departments), Technical Support, Account Managers, and Sales to maintain priority for customer requests and concerns
  • Supporting Customer Experience Project Managers with customer implementations
  • Supporting Technical Support Analysts with root cause analysis for bug reports and issue investigations
  • Supporting UX Designers in developing designs for new features and/or products
  • Supporting Data Analysts in developing reporting tools and products for external and internal purposes


Workflow


  • Daily
  • Coordinating/participating in customer-facing meetings to promote, develop, or support products
  • Lead meetings with software engineers to manage releases and remove barriers to completion of issues/tickets
  • Provide rapid responses to customer inquires about anything impacting a product or software project you support
  • Perform basic monitoring of the reliability and performance of the product(s)/application(s) you are responsible for and take action to address any poor performance
  • Weekly
  • Ensure that new code is released to production safely and on schedule, including testing that the acceptance criteria for a given issue/ticket are met prior to release
  • Assist with updates to product roadmaps, including the specification of priorities and communicating changes in priority to relevant company stakeholders
  • Coordinate the design of new features and/or products in conjunction with engineers and designers
  • Evaluate enhancement requests from customers and determine whether and how these requests are prioritized
  • Monthly 
  • Lead a review of the performance of your software engineering team in the previous month and determine what actions need to be taken to improve performance
  • Prepare reporting on the overall performance of the products/applications you support to leadership using relevant metrics
  • Report on progress with personal OKRs to your manager


Benefits


AIDA Healthcare offers a comprehensive benefits package, including medical insurance, unlimited paid time off, and/or family leave.

Featured Benefits:

  • 401k
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid maternity leave
  • Paid paternity leave


How to Apply


Apply and submit your resume using the link provided.


AIDA Healthcare is committed to creating and supporting a diverse and inclusive team. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status.

Salary

$70,000 - $90,000 per year