What will YOU do as AgencyCFO™ Advisor? Your top priorities include: • Advancing the monthly account process for AgencyCFO™ Clients (review, analyze and contribute to the discussion of their results) • Using your magnetic personality to attract new clients for the programs and your book of business • Sharing your voice – being a Content Contributor with an active role in creating and presenting topics for blogs, podcasts and other outlets
Client Tasks and Customer Relations
This role will serve as an account manager for the Agency Custom Financial Officer (AgencyCFO™) program and will be responsible for pulling client data monthly and inputting it into the custom financial model.
Once the monthly information is set, the AgencyCFO™ Advisor will interpret the results, develop recommendations, and offer strategic financial guidance.
The AgencyCFO™ Advisor will prepare agendas and execute client calls both with and without other team members.
Complete duties, as assigned and needed, to ensure clients have a seamless onboarding and ongoing client relationship experience.
Adapt to ever changing conditions (client requirements, time sensitivity, special projects etc.) to see that assignments are completed to customer satisfaction and in the best interest of the company.
Acts as point of contact for assigned clients on an ongoing basis and responds to client communications and requests within established standards.
Client tasks and customer relations apply to all current and future programs including, but not limited to: AgencyCFO™ Mastery™, Intelligence Suite™ and Executive Academy™.
Maintain positive contact with customers regarding all aspects of job and service
Input, manage and maintain AgencyCFO™ client deliverable database.
It is imperative these tasks are completed in an accurate and timely manner.
New Client Acquisition
Be an integral part of the prospecting activities, including but not limited to:
o Preparing, attending and staffing booths for prospecting events
o Contacting prospects for appointments and introductions
o Executive briefing preparation
o Executing contact campaigns
Marketing
o As assigned, have an active role in the production of articles, blogs, podcast and videos.
o Conference/trade show preparation and attendance.
Administrative Items
· Track weekly/monthly/annual goals and objectives for the role.
· Use Microsoft Outlook Calendar and video conferencing software for all internal and external interactions.
· Responsible for any clerical duties associated with the role.
· Manage SOP’s through documentation of processes through video capture and written procedures.
· Take part in team meetings both virtually and in-person as the situation allows.
· Complete other duties as assigned.
$70,000 - $120,000 per year