After Services, Inc. Responsible Funeral Director Mesa, AZ · Full time Company website

Apply for Responsible Funeral Director

After.com is the new home for funerals. We help families arrange and pre-plan simple cremations online in minutes with affordable, upfront pricing and absolutely no hidden costs or markups. Ever. We’re far from traditional, but we offer the same services and have the same licenses and credentials as traditional funeral homes. Our internet-first experience saves you time, money, and energy for what matters—celebrating the life of your loved one.

Job Summary

We’re seeking a dedicated and licensed Funeral Director / Site Lead to oversee daily operations at our Mesa crematory location. This is a hands-on role combining funeral director responsibilities with site leadership to ensure smooth day-to-day operations, exceptional service to families, and compliance with all regulatory requirements.

The Site Lead acts as the primary on-site contact, coordinating with the central headquarters team and ensuring that families, staff, and partners receive prompt, compassionate, and professional support.

Family Care & Funeral Director Duties

• Serve as the primary licensed Funeral Director for the site, meeting all state licensing requirements.
• Oversee or perform pacemaker removals, viewing prep of decedents as required.
• Support families during viewings, witness cremations.
• Ensure timely and respectful pick-ups and shipping of urns.

Operations Oversight

• Manage the day-to-day operations of the site, ensuring compliance with all safety, health, and regulatory requirements.
• Coordinate and monitor decedent intake, tracking, and condition of remains.
• Support a productive cremation schedule, ensuring timely and orderly processing of all cases; build a efficient crematory operation
• Act as back-up crematory operator; must hold (or be able to obtain) the required crematory operator certification.
• Communicate effectively with the HQ operations team on scheduling, reporting, inventory, and any operational updates through email, Google Sheets, and phone.

Facility & Team Leadership

• Ensure the site is maintained in a clean, professional, organized and safe condition at all times.
• Coordinate logistics for witness cremations and viewings, ensuring a dignified experience for families.
• Oversee record-keeping, permit, and documentation in compliance with state regulations.
• Act as the key point of contact for staff and third-party partners on-site, providing support and guidance.
• Effective staff management - overseeing daily task execution, workforce schedule and running team stand-ups.

Required Licenses

• Arizona Funeral Director License
• Arizona Embalmer License
• Crematory Operator Certification (preferred; must be obtained if not currently held)

Qualifications

• Prior experience in a funeral home, crematory or related death care setting.
• Strong organizational skills with the ability to manage schedules, workflows and operational details.
• Compassionate communicator who can support families with empathy, clarity and professionalism.
• Comfortable with a mix of office work and hands-on operational tasks.
• Reliable, proactive and able to collaborate with a remote HQ team.

Why Join Us

• Be part of a modern, mission-driven funeral service provider that prioritizes compassion, transparency and efficiency.
• Opportunity to take ownership of a key site, shaping its operations and service experience.
• Competitive hourly pay, meaningful work and a collaborative, supportive environment.

Job Types: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance