Acumen Unlimited LLC Administrative Assistant Salem, OH · Full time Company website

Veteran Care Customer Service Representative (Remote) | Temp-to-Perm Opportunity Acumen Unlimited is seeking a compassionate, organized, and professional Administrative Assistant to join a growing healthcare support team focused on serving the veteran community. This is a remote, temp-to-permanent opportunity for our client and is for someone who excels at communication, medical documentation, and various administrative assistance. We are seeking a reliable and organized Administrative Assistant to support office operations. Responsibilities include front desk reception, greeting visitors, answering phones, medical records filing, document scanning, faxing, and other general administrative duties. This is a fully in-office position based in Salem. The ideal candidate is detail-oriented, professional, and comfortable working in a healthcare or medical education environment. While this role is primarily administrative, an interest in medical education is a plus. This position is currently expected to be under 30 hours per week; however, there is strong potential for growth into a full-time role as responsibilities expand.

About Acumen Unlimited LLC

Acumen Unlimited is a strategic HR consulting and recruiting partner focused on helping organizations attract, hire, and retain top talent. By combining expert talent acquisition, fractional HR leadership, and compliance-driven people operations, they deliver tailored solutions that drive business performance. Their personalized, hands-on approach and deep understanding of workforce strategy set them apart, enabling clients to build stronger teams and scale with confidence.

Description


Key Responsibilities:

  • Manage front office reception and visitor interactions
  • File and maintain medical records
  • Work with various staff to provide information needed for processing requests
  • Scan, fax, and organize documents
  • Provide general administrative support
  • Assist with office operations as needed


Qualifications:

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Strong organizational and communication skills
  • Excellent verbal communication and active listening skills.
  • Proficiency with basic office technology and software
  • Ability to handle confidential information professionally


Preferred

  • Prior administrative or medical office experience preferred
  • Interest in healthcare or medical education a plus
  • Excellent verbal communication and active listening skills.
  • Familiarity with the VA claims process, disability benefits, or veteran-related services.
  • Experience supporting veterans, military personnel, or military-connected families.
  • Military service background or connection to the veteran community is a plus.


Core Competencies

  • Empathetic Communication
  • Customer Service Excellence
  • Scheduling & Coordination
  • Documentation Accuracy
  • Follow-Through & Accountability
  • Process Adherence & Compliance
  • Time Management & Organization


Why Join Through Acumen Unlimited?

  • Temp-to-perm career path
  • Meaningful work supporting veterans and their families
  • Collaborative and mission-driven environment
  • Opportunity for long-term growth and advancement


Interested candidates are encouraged to apply today and join a team dedicated to making a positive impact in the lives of those who have served.


Acumen Unlimited is an Equal Opportunity (“EEO”) Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws. If you require a reasonable accommodation due to a disability to complete your application, or if you face challenges using our online application system and need an alternative way to apply, please reach out to us at [email protected].

Salary

$16 - $20 per hour