ACTE Technologies Customer Service Representative Alpharetta, GA · Full time Company website

Apply for Customer Service Representative

**Job Title: Customer Service Representative**

**Job Type: Full-time**

**Location: [Alpharetta, GA]**

**Salary Range: $27 to $28 per hour**

**Job Overview:**

At ACTE Technologies, we are looking for a passionate and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing excellent service and support to ensure their satisfaction.

**Responsibilities:**

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner

- Assist customers with product information, troubleshooting, and issue resolution

- Process orders, returns, and exchanges accurately

- Maintain customer records and update information as needed

- Collaborate with other departments to resolve customer issues and escalate when necessary

- Provide feedback to the team on customer trends and issues to improve overall customer experience

**Requirements:**

- High school diploma or equivalent

- Proven customer service experience

- Excellent communication skills, both verbal and written

- Strong problem-solving skills and attention to detail

- Ability to multitask and prioritize in a fast-paced environment

- Proficiency in Microsoft Office and CRM software

- Ability to work independently and as part of a team

Please note that ACTE Technologies is an equal opportunity employer and does not discriminate based on race, religion, gender, age, or disability. We adhere to all regulations regarding not inquiring about criminal backgrounds during the hiring process.

If you are passionate about customer service and are looking to join a dynamic team in a fast-growing company, we would love to hear from you. Apply now to be a part of our innovative and customer-centric organization!