ACI Federal Inc. General Clerk Chicago, IL · Full time

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ACI Federal, Inc. is a government contracting firm dedicated to supporting the mission-critical needs of U.S. federal agencies. We deliver specialized expertise across a range of technical and professional service areas, partnering with our clients to deliver reliable, high-quality solutions. Our team is built on a foundation of integrity, technical excellence, and a deep commitment to public service, and we're always looking for talented people who share that commitment to join us.

• Receives incoming telephone calls and visitors, determines the nature of business, and tactfully refers calls to the appropriate staff member.
• Assist with receipt and distribution of incoming mail for the agency. Create, tab, and tab paper files, indexes, and other documents as needed. Data entry and typing is done consistently on a personal computer.
• Uses a variety of office equipment in conducting the work of the office, including but not limited to personal computers, fax machine, copy machine, mail equipment, scanner, etc.
• Communicates with court reporters and external customers to schedule telephone conference and in-person and video hearings. Initiates inquiries regarding case processing and responds to appeal inquiries on behalf of the Administrative Judge (AJ) of the office.
• At the direction of the Supervisory Paralegal Specialist to respond to the public, appellants, and their representatives, concerning potential, pending and past appeals and general Board procedures.