Access Reproductive Care-Southeast Part-Time Healthline Associate Atlanta, GA or Remote

The Healthline Associate’s primary role is to support our direct service abortion funding and Practical Support Volunteer programs.


[{"attributes":{"color":"#000000","bold":true},"insert":"Position Summary:"},{"attributes":{"color":"#000000"},"insert":" Access Reproductive Care - Southeast (ARC-Southeast) seeks a Healthline Associate with a deep commitment to reproductive justice coupled with a proven record of reproductive health related phone advocacy and leadership. Our Part-Time Healthline Associate will partner with the staff, interns and volunteers ensure our mission, vision, and values are upheld. "},{"attributes":{"color":"#000000","bold":true},"insert":"​"},{"attributes":{"color":"#000000"},"insert":"The Healthline Associate’s primary role is to support our direct service abortion funding and Practical Support Volunteer programs. "},{"insert":"\n\n"},{"attributes":{"color":"#000000"},"insert":"100% of the Part-Time Healthline Associate time is dedicated to supporting the Healthline Programs. "},{"insert":"\n"},{"attributes":{"color":"#000000"},"insert":"The Part-Time Healthline Associate reports to the Healthline Manager. "},{"insert":"\n"},{"attributes":{"color":"#000000"},"insert":"This Healthline Associate reports to the Healthline Manager. This part-time hourly position may require work in an office setting. During the COVID-19 pandemic, this position is remote. However, candidates must be located within one of our six states with preference for Atlanta, GA. "},{"insert":"\n\n"},{"attributes":{"color":"#000000","bold":true},"insert":" "},{"insert":"\n"},{"attributes":{"color":"#000000","bold":true},"insert":"Responsibilities:"},{"insert":"\n"},{"attributes":{"color":"#000000","bold":true},"insert":" Program Leadership:"},{"insert":"\nAnswer and document calls to our toll-free Healthline and online support requests on the website."},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Provides funding to callers in need of abortion services"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Connects callers to a Healthline Coordinator or the Healthline Manager for logistical and practical  support needs (transportation, overnight housing, childcare, translation, abortion doulas)"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Provide nonjudgmental information, referrals, peer counseling and advocacy on issues of abortion, birth control, pregnancy testing, prenatal care, sexually transmitted infections, pap smears and gynecologic care, etc."},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Follow-up with and Identify potential Caller Leaders from ARC-Southeast Healthline Cases."},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Support the Healthline Team with researching and reporting up-to-date knowledge about relevant local, state, and national reproductive justice policy issues"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#000000","bold":true},"insert":"Community Leadership:"},{"insert":"\nMaintain relationships with clinics, providers, organizations in the Southeast with the goal of ensuring that we are giving Southerners their full range of safe, affordable, and compassionate options when it comes to making their reproductive healthcare decisions."},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Implement strategies that will maximize synergy between the direct service delivery program, advocacy, outreach, and leadership development programs."},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#000000"},"insert":" "},{"insert":"\n"},{"attributes":{"color":"#000000","bold":true},"insert":"Miscellaneous:"},{"insert":"\nProvides support as needed to other staff positions"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Participates in ARC-Southeast’s working partnerships with other abortion funds and organizations in the Southeast."},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"Assist with other related programmatic work as needed."},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#000000","bold":true},"insert":"Compensation and Application Process:"},{"insert":"\n"},{"attributes":{"color":"#000000"},"insert":"The Part-Time Healthline Associate is an exempt, part-time, hourly position. The Hourly Rate is $20-25 based on experience and qualifications.  ARC-Southeast also provides a comprehensive benefits package which includes health, dental, and vision insurance, generous vacation and sick time, and more!"},{"insert":"\n"}]


Skills, Abilities, and Qualifications:

- One year of relevant experience in a fast paced, high-volume call center.

- A commitment to follow-through coupled with strong interpersonal and communication skills, both written and verbal;

- A commitment to abortion access and full reproductive healthcare for all people; commitment to gender and reproductive justice in a broader frame of social, economic, racial justice for all.

- Self-motivated, resourceful, creative, and able to work without significant day-to-day supervision.

- Familiarity and comfort with sexual and reproductive health issues, particularly abortion.

- Demonstrated ability to make strategic decisions in complex or fast paced situations.

- Collaborative spirit with an ability to maintain flexibility and effectively manage ambiguity in a responsive environment;

- Highly organized and detail-oriented, able to prioritize and manage multiple tasks; and

- Enjoy working with an inclusive staff and board.

Outstanding candidates will also have:

- Experience working and coordinating with healthcare professionals including doctors, counselors, nurse practitioners and clinic staff.

- Ability to communicate in languages other than English, especially Spanish!

- Past advocate for communities of color, low-income or immigrant communities preferred.

- Previous experience in the Reproductive Justice field.

- Previous experience advocating, organizing, and base-building with communities of color, low-income individuals, or immigrant communities.