The Lobby Ambassador greets residents, provides key access to units and disturbutes packages to residents from the mail room. This positions is for two 8 hour shifts per week for a total of 16 hours with more fill in hours available depending on the week.
POSITION: Lobby Attendant/Ambassador/ Doorman
REPORTS TO: On-site Property Manager / Front Desk Manager
CLASSIFICATION: Part-time, Hourly, Non-Exempt
SUMMARY OF RESPONSIBILITIES:
The Lobby Attendant / Doorman, acting under the direction of the Onsite Property Manager and Front Desk Supervisor will create a warm and friendly environment at the front door of the building, to leave each resident and guest with a positive first and lasting final impression of the property; assist residents with parcels,
guests, deliveries, etc. This role requires a positive, upbeat individual with exceptionally detail-oriented,
organized person who excels in planning & supporting a team.
ESSENTIAL FUNCTIONS OF POSITION:
To assist the On-site Property Manager in the following areas to include, but not limited to:
· Maintain exterior entrance door area to maintain an organized and clean appearance at the building front door.
· Knowledge of and respond to resident and guest questions and answer information on local attractions, transportation, events and activities in the area
· Ability to handle multiple tasks and priorities
· Coordinate access for vendors servicing and repairing common area building components under the direct supervision the On-site Manager.
· Maintain knowledge of all Emergency Procedures, including resident related responsibilities and evacuation procedures. Assist in the case of an emergency.
OTHER RESPONSIBILITIES
➢ Coordinate with On-Site Manager regarding work priorities and provide assistance when needed.
➢ Coordinate dry cleaning/laundry pickup and delivery
➢ Coordinate dog walking/sitting services arrangements
➢ Coordinate messenger services arrangements
➢ Notify building engineer of any reports of maintenance needs
The Lobby Attendant / Ambassador / Doorman may perform other duties as assigned or requested. The statements indicated are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, functions, duties and/or skills required of the individual.
WORK SCHEDULE: Scheduled days and time may vary based on need.
QUALIFICATIONS & SKILLS REQUIRED
The requirements listed below are representative of the education, qualifications, skills and/or abilities required.
Knowledge and Skills required: :
Knowledge of high-rise building operations. Ability to converse with residents, guests, vendors
Moderate hearing required. Moderate vision required.
Excellent speech communication skills.
Excellent comprehension, literacy and average computer skills required.
PHYSICAL & ENVIRONMENTAL REQUIREMENTS:
The physical demands described herein are representative of those that must be met by an employee to
perform the functions of this job. Frequent stooping, standing, walking, sitting and reaching are required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the functions
of the job.
• Ability to move 50 lbs. pushing or pulling cert up to 200 lbs. of force occasionally.
• Frequent bending/kneeling – constant bending and kneeling to clean fixtures and common areas.
• Mobility – walking infrequently between door and curb.
• Continuous standing - approximately 50% of shift
• Climbing stairs - minimal
An individual will be exposed to the following while performing the functions of this job:
• Interior environmental elements
• Repetitive movements
EDUCATION: High school or equivalent trade school.
EXPERIENCE: Customer contact experience preferred.
MATERIALS: Office supplies and computer/printer
Chemicals: None
Machinery: None
ENVIRONMENT:
Indoor: 98% of an 8 hour shift
Outdoor: Minimal
You will be evaluated in part based upon your performance of the tasks listed in this job description. Employee will be evaluated annually on the date of their anniversary of employment or date as defined by Front Desk Manager
333 Bush Residential Owners Association has the right to revise this job description at any time.
This description is not a contract for employment. Employment is at will and/or as defined in any
employment agreement currently in place between the employee and employer.
Manager's signature:
Date
Employee's signature:
Date
$18 - $19.5 per hour