Own the strategy our clients show up for and build the shelf everyone else pulls from. This is the senior strategy seat on the Client Success team. You are the senior client contact on our largest and most complex accounts, and the person who produces the strategy behind them. The diagnosis, the recommendation and the plan. Half the job is your own book. The other half is manufacturing strategy other people can run, so a good recommendation never depends on who happens to be on the call. 30 Lines is a digital marketing agency built for the multifamily industry. We are small, senior, fully remote and AI-forward. The work you own is genuinely yours.
You own the strategic through-line on our largest and most complex client relationships. You are the senior client contact on those accounts and the person who produces the strategy behind them, the diagnosis, the recommendation and the plan, for your own book and for the Account Managers who carry the rest.
Multifamily is a people business, and we are a fully remote partner. We earn our seat on a client's team continuously, not once a month. Our most sophisticated clients can read a report themselves. What they want is a point of view and a specific next move. This seat exists to supply it.
30 Lines serves more than one hundred fifty client organizations, from a single community to portfolios of ninety-plus properties. The book attached to this seat is at the heavier end of that range. It spans multiple services per client, multiple regions and stakeholders who measure us against their own occupancy and revenue targets, not against a marketing report.
The second half of the job is manufacturing strategy other people can run. A good recommendation should not depend on who happens to be on the call. You turn the recurring moves into named plays, wire them to the signals that should trigger them and mentor the Account Managers who use them.
This is a senior individual contributor role with leadership expectations. You will not have direct reports on day one. You will own the strategic standard for the team, and you will be measured on both your own accounts and the quality of the work around you.
WHAT YOU WILL DO
WHAT YOU WILL BRING
NICE TO HAVE
ABOUT 30 LINES
30 Lines is a digital marketing agency built for the multifamily industry. We run the websites, search, advertising and marketing for hundreds of apartment communities across the country, and we have been doing it long enough to know the difference between marketing that looks good in a report and marketing that fills apartments.
We are a small team. The work is yours, the person who builds something decides how it runs, and there is no layer between you and the client outcome. We are fully remote and distributed. We care more about the quality of the thinking than where or when it happens.
We are also an AI-forward company. Our tools are changing how the work gets done, and we would rather hire people who want to use them than people who need convincing.
COMPENSATION
Base salary of $80,000-$100,000 per year, plus a bonus tied to net retention and expansion revenue. The bonus target is confirmed at offer.
BENEFITS
HOW TO APPLY
Apply through this posting with your resume and a short note on why this role fits. Questions before you apply can go to [email protected].
WORK AUTHORIZATION
You must be authorized to work in the United States. 30 Lines does not sponsor employment visas. 30 Lines is an E-Verify employer.
EMPLOYMENT TERMS
This document describes the general nature of the work and is not an exhaustive list of every duty, responsibility or requirement. Duties may change with or without notice. Employment with 30 Lines is at will, which means either you or 30 Lines may end the employment relationship at any time, for any reason, and with or without notice. Nothing in this document creates a contract of employment or a promise of continued employment.
This position is classified as exempt under the Fair Labor Standards Act. Classification reflects the duties described in this document. Where the role is performed in a state with a higher salary threshold or duties standard than federal law, the more protective standard applies and classification is confirmed against that state at offer.
EQUAL OPPORTUNITY
30 Lines provides equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, and training. 30 Lines is an E-Verify employer.
$80,000 - $100,000 per year