3 Tone Enterprise LLC Receptionist Katy, TX · Full time Company website

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Founded in 2018 and headquartered in Katy, Texas, 3 Tone is a rapidly growing e-commerce company specializing in online retail, logistics, and supply chain operations. We manage a diverse portfolio of brands and products across leading e-commerce marketplaces, delivering high-quality products and exceptional customer experiences to customers nationwide. At 3 Tone, we combine technology, data-driven decision-making, and operational excellence to create efficient, scalable solutions that support our continued growth. From product sourcing and inventory management to customer support, finance, marketing, human resources, and fulfillment, every department plays a critical role in delivering an exceptional experience from purchase to delivery. Our success is built on innovation, collaboration, and a commitment to continuous improvement. We encourage our team members to think creatively, embrace new challenges, and contribute ideas that help shape the future of our business. By fostering a culture of accountability, respect, and teamwork, we've created an environment where employees can grow professionally while making a meaningful impact. As we continue to expand, our focus remains the same: providing outstanding products and service, investing in our people, and building lasting relationships with our customers, partners, and communities. At 3 Tone, we're proud of what we've built and excited about where we're headed.

3 Tone Enterprise is seeking a friendly, professional, and highly organized Receptionist to serve as the first point of contact for visitors, clients, and employees. The ideal candidate is customer-service oriented, detail-focused, and thrives in a fast-paced office environment where multitasking and professionalism are essential.

Key Responsibilities:

• Greet and welcome visitors, clients, vendors, and employees in a professional and courteous manner
• Answer, screen, and direct incoming phone calls while providing accurate information and exceptional customer service
• Manage the front desk and maintain a clean, organized, and welcoming reception area
• Receive, sort, and distribute incoming mail, packages, and deliveries
• Coordinate outgoing mail, shipping, and courier services as needed
• Schedule appointments, meetings, and conference rooms for internal teams and visitors
• Assist with administrative tasks including filing, scanning, data entry, document preparation, and record maintenance
• Support onboarding activities by welcoming new hires, preparing visitor badges, and assisting with office logistics
• Coordinate with internal departments to ensure smooth communication and efficient office operations
• Respond to general inquiries from customers, vendors, and employees in a timely and professional manner
• Maintain confidentiality when handling sensitive company and employee information
• Uphold the company's core values: Integrity, Innovation, Accountability, and Teamwork

Qualifications:

• Excellent verbal and written communication skills with a professional and welcoming demeanor
• Strong customer service and interpersonal skills
• Exceptional organizational and multitasking abilities with strong attention to detail
• Ability to prioritize tasks and remain composed in a fast-paced office environment
• Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar)
• Comfortable interacting with individuals at all levels of the organization
• Strong problem-solving skills and a proactive approach to supporting office operations
• Previous experience in a receptionist, administrative assistant, front desk, customer service, or office support role preferred

Requirements:

• High School Diploma or equivalent
• Minimum one year of receptionist, administrative, customer service, or office support experience in a professional office environment
• Comfortable managing a high volume of phone calls, visitors, and administrative tasks throughout the day
• Ability to maintain a professional appearance and positive attitude while representing the company
• Ability to work full-time in an office environment while effectively managing multiple priorities