3 Tone Enterprise LLC Logistics Assistant Katy, TX · Full time Company website

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Founded in 2018 and headquartered in Katy, Texas, 3 Tone is a rapidly growing e-commerce company specializing in online retail, logistics, and supply chain operations. We manage a diverse portfolio of brands and products across leading e-commerce marketplaces, delivering high-quality products and exceptional customer experiences to customers nationwide. At 3 Tone, we combine technology, data-driven decision-making, and operational excellence to create efficient, scalable solutions that support our continued growth. From product sourcing and inventory management to customer support, finance, marketing, human resources, and fulfillment, every department plays a critical role in delivering an exceptional experience from purchase to delivery. Our success is built on innovation, collaboration, and a commitment to continuous improvement. We encourage our team members to think creatively, embrace new challenges, and contribute ideas that help shape the future of our business. By fostering a culture of accountability, respect, and teamwork, we've created an environment where employees can grow professionally while making a meaningful impact. As we continue to expand, our focus remains the same: providing outstanding products and service, investing in our people, and building lasting relationships with our customers, partners, and communities. At 3 Tone, we're proud of what we've built and excited about where we're headed.

Three Tone Enterprise is seeking a detail-oriented Logistics Assistant to support the VP of Logistics in coordinating transportation activities across the organization. This is a logistics and transportation-focused administrative role — not a warehouse position. The successful candidate will be comfortable on the phone, skilled at building relationships with carriers and drivers, and capable of managing multiple priorities in a fast-paced office setting.

Key Responsibilities:

• Source, recruit, and onboard new carriers, owner-operators, and drivers to meet company transportation needs
• Conduct outbound phone calls and outreach to identify and qualify transportation partners
• Build and maintain professional relationships with carriers, drivers, and freight providers
• Support daily logistics operations, freight scheduling, and transportation coordination
• Maintain transportation documentation, carrier records, contracts, and compliance files
• Liaise with customers, carriers, drivers, and internal departments to ensure on-time deliveries and timely issue resolution
• Collaborate cross-functionally with production, procurement, customer service, and distribution teams
• Uphold the company's core values: Integrity, Innovation, Accountability, and Teamwork

Qualifications:

• Strong verbal communication skills with confidence conducting phone-based outreach throughout the day
• Demonstrated experience building relationships with customers, vendors, carriers, or service providers
• Excellent organizational, multitasking, and time-management abilities
• Ability to work independently and collaboratively in a fast-paced environment
• High attention to detail and commitment to accuracy
• Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar)
• Experience in logistics, transportation, dispatching, freight brokerage, carrier relations, or recruiting preferred
• Familiarity with transportation regulations and logistics operations is a plus

Requirements:

• High School Diploma or equivalent
• Minimum one year of administrative, logistics, transportation, dispatching, recruiting, or customer service experience in a professional office setting
• Comfortable spending a significant portion of the workday on phone and email communication
• Ability to work in an office environment while managing multiple competing priorities